Bethany Cowley
New Plymouth,Taranaki
Summary
Experienced and motivated job seeker seeking new opportunities in part-time or full-time positions. Currently employed at Spotswood Woolworths and eager to embark on a new career path. Possesses a proven track record of delivering exceptional customer service, strong interpersonal skills, and a quick ability to adapt and learn. Backed by a certificate in retail and glowing customer reviews. Excited to embrace the next chapter of the professional journey, eager to acquire valuable skills along the way.
Overview
3
3
years of professional experience
Work History
Deli worker
Woolworths
01.2024 - Current
- Increased customer satisfaction by providing efficient and friendly service at the deli counter.
- Promoted a positive work environment through effective communication and collaboration with colleagues.
- Reduced food waste by monitoring product freshness and rotating stock effectively.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Exhibited strong multitasking skills by simultaneously assisting multiple customers while maintaining a clean workstation.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Assisted customers in selecting deli products, offering suggestions for meal planning and preparation.
Checkout operator
Woolworths
01.2023 - Current
- Enhanced customer satisfaction.
- Communication
- Experienced in balancing numerous responsibilities effectively.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Provided exceptional service to customers, promptly addressing concerns and answering inquiries.
- Actively listened to customer needs, recommending appropriate products or services when necessary.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Effectively resolved customer complaints by taking prompt action to address issues head-on and find suitable solutions.
- Checked ID for age-restricted items to prevent sales of alcohol or tobacco products to ineligible customers.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
- Approached every question or concern with calm and level-headed approach.
Server/ Dishwasher
Cafe Fika
01.2020 - 01.2022
- Food handling
- Customer service
- Time management
- Problem solving
Education
Level 1 & 2 -
Spotswood College
New Plymouth, TKI06.2023
Skills
- Customer service
- Communication
- Product knowledge
- Attention to detail
- Multitasking
- Time management
- Ability to work under pressure
- Money handling
- Problem-solving
- Food handling
- Health and safety
- Cleaning
- Food safety
- Teamwork
- Food preparation
- Cleaning and sanitizing
- Workplace safety
- Customer engagement
- Accurate money handling
- Sales expertise
Personal Information
Age: 17
References
Linda O'Donnell
020 4187 5141
Cheryl Courtney
027 804 3227
Timeline
Deli worker
Woolworths
01.2024 - Current
Checkout operator
Woolworths
01.2023 - Current
Server/ Dishwasher
Cafe Fika
01.2020 - 01.2022
Level 1 & 2 -
Spotswood College
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