Bethany Stidston
Adelaide
Summary
Experienced in hospitality with a passion for creating high quality, delicious coffee. Enthusiastic, hard working, and reliable, with a strong focus on creating a welcoming atmosphere and delivering exceptional customer experiences. Skilled in working efficiently in fast-paced environments while maintaining quality and attention to detail. A strong team player with excellent communication skills, eager to contribute and grow in a dynamic café setting.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Assistant Manager/ Barista
Hustl. Cafe
02.2025 - 05.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Fostered loyal customer base by remembering regulars' orders and preferences, making them feel valued.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
Manager
Balls and Bangles
03.2023 - 01.2025
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Adhered to laws regarding responsible service of alcohol and customer regulations.
Barista/ Front of House
Odelay Cafe
09.2022 - 11.2022
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Pleasantly interacted with customers during busy periods to promote fun, positive environment.
- Trusted with opening and closing duties
Barista/ Front of House
Soul Origin Marion
10.2020 - 05.2022
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
- Operated espresso machines to create beverages.
- Served food and beverages promptly with focused attention to customer needs.
Education
Bachelor of Exercise Science - (First Year)
Flinders University
Adelaide, South Australia01-2021
South Australian Certificate of Education -
Mitcham Girls High School
Adelaide, South Australia11-2020
Skills
- Strong team leadership
- Exceptional customer service
- Problem-solving
- Cash handling
- Friendly and outgoing
- Latte art techniques
- Team player
- Consistently Dependable
Certification
- SITHFAB005 Prepare and serve espresso coffee & SITXFSA001 Use hygienic practices for food safety, National Training College (2022)
- Certificate III In Fitness, Unley High School (2019)
- Licence Controller Qualification Course, The Learning Place (2023)
- Managers Certificate, Queenstown Lakes District Council(2024-Currant)
Timeline
Assistant Manager/ Barista
Hustl. Cafe
02.2025 - 05.2025
Manager
Balls and Bangles
03.2023 - 01.2025
Barista/ Front of House
Odelay Cafe
09.2022 - 11.2022
Barista/ Front of House
Soul Origin Marion
10.2020 - 05.2022
Bachelor of Exercise Science - (First Year)
Flinders University
South Australian Certificate of Education -
Mitcham Girls High School
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