Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Bevin Sanson

Levin

Summary

Dynamic leader with proven success at HMC Levin, driving year-over-year growth through strategic operations management and exceptional team building. Expert in contract negotiations and customer relations, fostering loyalty and satisfaction. Adept at implementing innovative solutions that enhance efficiency and exceed sales targets, while nurturing a positive work environment.

Serviced-focused Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths.

Overview

12
12
years of professional experience

Work History

General Manager

HMC Levin
08.2021 - Current
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Formulated policies and procedures to streamline operations.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
  • Managed budget implementations, employee evaluations, and contract details.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
  • Negotiated with suppliers to secure better pricing, reducing operational costs while maintaining product quality.
  • Assisted in recruiting, hiring and training of team members.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Sales Executive

HMC Levin
07.2018 - 08.2021
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
  • Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
  • Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.

Store Owner

Cameraplace Levin
10.2014 - 01.2020
  • Developed a loyal customer base with personalized assistance, attentive listening, and friendly interactions.
  • Adapted store operations to meet changing market conditions and customer needs while preserving overall business stability.
  • Maintained a clean, organized, and visually appealing store environment to create an inviting shopping experience.
  • Enhanced customer satisfaction by providing exceptional service and addressing customer inquiries or concerns promptly.
  • Collaborated with suppliers to negotiate favorable pricing agreements and secure high-quality products for the store.
  • Analyzed market trends to identify new product opportunities and ensure alignment with consumer preferences.
  • Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.
  • Managed inventory levels for optimal stock availability, reducing excess stock and minimizing costs.
  • Cultivated a positive work culture that fostered teamwork, open communication, and continuous improvement among staff members.
  • Optimized product positioning within the store layout to increase visibility of key items resulting in higher sales conversions.
  • Managed day-to-day business operations.

Owner/Operator Truck Driver

Toll NZ
09.2013 - 10.2014
  • Managed day-to-day business operations.
  • Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
  • Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
  • Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
  • Established strong working relationships with dispatchers, resulting in improved coordination and scheduling.
  • Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
  • Collaborated with other owner/operators in networking efforts to exchange information, resources, and business opportunities.

Education

High School Diploma -

Manawatu College
Foxton, NZ
11-1987

Skills

  • Leadership and team building
  • Problem resolution
  • Operations management
  • Team player
  • Efficient multi-tasker
  • Effective leader
  • Time management
  • Training and coaching
  • Team leadership
  • Staff management
  • Customer relations
  • Inventory control
  • Customer relationship management
  • Goal setting
  • Verbal and written communication
  • P&L management
  • Customer retention
  • Performance improvement
  • Consistently meet goals
  • Facility management
  • Workflow planning
  • Recruitment
  • Business development
  • Troubleshooting expertise
  • Organizational development
  • Quality management
  • Sales expertise
  • Marketing
  • New business development
  • Advertising and marketing
  • Sales team development
  • Contract negotiations
  • Change implementation

Accomplishments

Was Suzuki Nz franchise dealer of the year in 2024 in our group. Was the first time HMC Levin has achieved that result.

  • Supervised team of 16 staff members.

Timeline

General Manager

HMC Levin
08.2021 - Current

Sales Executive

HMC Levin
07.2018 - 08.2021

Store Owner

Cameraplace Levin
10.2014 - 01.2020

Owner/Operator Truck Driver

Toll NZ
09.2013 - 10.2014

High School Diploma -

Manawatu College

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Bevin Sanson