Bharat Behal
Auckland,AUK
Summary
Results-driven professional with expertise in client relationship management, business development, and project estimation. Skilled at delivering client-focused solutions, driving sales growth, and managing high-performing teams. Experienced in preparing accurate cost estimates, optimizing processes, and aligning technical knowledge with business objectives to achieve measurable outcomes and foster innovation.
Overview
8
8
years of professional experience
Work History
Business Development
Ulti Group
07.2023 - Current
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Nurtured leads through consistent follow-ups, ultimately converting prospects into satisfied customers.
- Generated increased sales revenue through effective lead generation and follow-up efforts.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Contributed to the development of strategic business plans aimed at expanding market share.
Area Leader - Auckland
Ulti Group
01.2022 - 07.2023
- Continually assessed risks associated with business operations, taking proactive measures to mitigate potential impact on company goals.
- Boosted customer satisfaction by addressing concerns promptly and implementing corrective actions as needed.
- Enhanced team collaboration with regular meetings, progress updates, and constructive feedback sessions.
- Analyzed market trends to identify new opportunities for growth or potential areas of concern that required attention.
- Fostered an inclusive work culture where diverse perspectives were valued, promoting greater innovation among team members.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Increased sales revenue by identifying and targeting high-potential accounts.
Application Consultant
Ulti Group
01.2020 - 02.2022
- Engaged clients with a solutions-focused sales approach to understand their requirements and provide tailored recommendations for door and dock systems.
- Advised on the selection, installation, and maintenance of doors and docks, ensuring compliance with safety and operational standards.
- Utilized CRM tools to track leads, manage pipelines, and ensure high customer satisfaction through regular follow-ups.
- Partnered with architects, contractors, and project managers to integrate doors and docks into broader construction projects and get products specified.
Estimator
Ulti Group
10.2018 - 01.2020
- Established a reputation for delivering reliable and accurate estimates, resulting in increased client trust and repeat business opportunities.
- Calculated labor hours accurately based on trade-specific productivity rates, leading to more realistic project timelines and work plans.
- Participated in pre-bid meetings and site visits to understand project scope and identify potential issues or challenges.
- Prepared material orders to complete projects on time and within budget.
- Presented comprehensive bid proposals to clients, showcasing a clear understanding of their requirements and expectations.
- Reviewed project plans and specifications to understand project requirements and accurately estimate cost and resources needed.
- Developed strong relationships with suppliers, negotiating favourable prices and terms to lower material costs.
- Mentored junior estimator in company processes and best practices, increasing the team''s overall effectiveness.
- Streamlined estimation process for faster turnaround times
Junior Estimator
Ulti Group Ltd
08.2017 - 10.2018
- Enhanced collaboration between departments by effectively communicating with architects, engineers, and contractors to clarify project requirements.
- Participated in post-project analysis meetings to identify areas for improvement in future estimations, continuously striving for greater accuracy and efficiency.
- Maintained up-to-date knowledge of industry trends and advancements by participating in professional development opportunities such as workshops and conferences.
- Streamlined estimating processes through implementing software solutions, increasing efficiency and reducing errors.
- Collaborated with project managers to successfully transition awarded projects from estimation to execution phase.
- Ensured timely submission of bids by efficiently managing multiple projects simultaneously and prioritizing tasks accordingly.
- Assisted in negotiating contracts with vendors, securing favorable pricing for materials and services.
Brand Ambassador
Phenomenon Promotions
05.2017 - 07.2017
- Ensured accurate representation of the brand by maintaining consistent messaging and visuals across all promotional materials and presentations.
- Boosted sales through effective collaboration with store staff to promote products in high-traffic areas.
- Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
- Communicated product information with confidence and educated consumers about company.
- Educated consumers about product benefits, leading to increased interest and sales conversions.
Education
National Diploma in Quantity Surveying - Construction Management
Unitec Institute of Technology
Auckland, NZ04-2018
Skills
- Client Relationship Management
- Client-Centric Solution
- Team Management
- Negotiation and Persuasion
- Networking
- Team work and collaboration
- Adaptability
- Technical Knowledge
Other Certificates and Courses
- UBT - Leadership Fundamentals
- The Marketing Company - Persuasive sales Training
- NZ Certificate in Competitive Systems and Practice
- NZ Certificate in Contract Management
- Productivity People - Improving Customer outcomes and Business performance
- The Marketing Company - Sales Mastery Training
- The Marketing Company - Persuasive sales Training
Timeline
Business Development
Ulti Group
07.2023 - Current
Area Leader - Auckland
Ulti Group
01.2022 - 07.2023
Application Consultant
Ulti Group
01.2020 - 02.2022
Estimator
Ulti Group
10.2018 - 01.2020
Junior Estimator
Ulti Group Ltd
08.2017 - 10.2018
Brand Ambassador
Phenomenon Promotions
05.2017 - 07.2017
National Diploma in Quantity Surveying - Construction Management
Unitec Institute of Technology
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