BHARAT SAXENA
Manager
Pakuranga
Work Preference
Summary
Professional with strong experience in managing restaurant operations, ensuring high standards and exceptional results. Proven ability to lead teams, adapt to changing needs, and optimize both front and back-of-house efficiency. Expertise in customer service, staff training, and inventory management. Known for fostering collaboration and consistently achieving goals.
Overview
17
17
years of professional experience
3
3
Certificates
Work History
Assistant Restaurant Manager
Waipuna Hotel “Wellingtons Restaurant”
04.2025 - Current
Restaurant Manager
Waipuna Hotel “Wellingtons Restaurant”
Auckland
06.2024 - 04.2025
Restaurant Manager FOH
Gorkha Eastern Beach Restaurant
09.2018 - 10.2023
Open-Post Study Work Visa
03.2018 - 03.2019
Supervisor
Indian Star Tandoori Restaurant
02.2017
Radisson Blu Plaza, India
- Worked in Food and Beverage Department (2 yrs.)
Indigo Deli restaurant, India
- Worked in Food and Beverage Department (2014)
Disney Cruise, USA
- Worked in Food and Beverage Department (2013-14)
The Trident-OBEROI, India
01.2011 - 01.2013
- Worked in Food and Beverage
The Lalit, India
01.2009 - 01.2010
- Worked in Food And Beverage
Education
Post graduate diploma - Management-Hospitality
TOI OHOMAI Institute of Technology
Rotorua, New Zealand02-2017
Post Graduate Diploma - Management
India01.2011
B.Sc. - hospitality and hotel administration
01.2009
Skills
Customer Service Experience-Handling enquiries and resolving issues
Strong communication skills- Ability to build rapport and communicate clearly
Resilience and Adaptability- Customer focused and stress tolerance
Positive Attitude-Meeting quality standards for services
Proactive Approach-Taking initiative during customer service and training staff
Enjoy working with fast pace environment
Flexible Attitude and effective multitasking
Microsoft Word, PowerPoint, Excel sheets-Tech Savviness
Availability to Start within 4 Weeks
References: Available upon Request
Certification
Manager’s Certificate (Section 217, Sale and supply act 2012)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Advanced (C1)
Hindi
Advanced (C1)
Timeline
Assistant Restaurant Manager
Waipuna Hotel “Wellingtons Restaurant”
04.2025 - Current
Restaurant Manager
Waipuna Hotel “Wellingtons Restaurant”
06.2024 - 04.2025
Restaurant Manager FOH
Gorkha Eastern Beach Restaurant
09.2018 - 10.2023
Open-Post Study Work Visa
03.2018 - 03.2019
Supervisor
Indian Star Tandoori Restaurant
02.2017
The Trident-OBEROI, India
01.2011 - 01.2013
The Lalit, India
01.2009 - 01.2010
B.Sc. - hospitality and hotel administration
Post graduate diploma - Management-Hospitality
TOI OHOMAI Institute of Technology
Post Graduate Diploma - Management
Radisson Blu Plaza, India
Indigo Deli restaurant, India
Disney Cruise, USA
Work and Experiences
- Responsible for attending the guest and taking food and beverage orders during the shift.
- As Manager, Promptly and professionally handles guest issues and communicates problem within the team to avoid a repeat mistake.
- Responsible to verify all work schedules and follow proper documentation rules and policies and procedures.
- Ensures the safety, security of employees and guests and enforces health department rules and policies
- Work with the employees performing the functions of guest service, cleaning, stocking, quality control, beverage pricing and maintenance of work stations.
- Abides by laws, policies, and procedures pertaining to the service and sale of alcoholic beverages.