Bharat Sharma
2/541 Swanson Road, Ranui,Auckland
Summary
A competitive spirit fuels the ability to acquire new business and navigate complex situations with an analytical and strategic approach. Comprehensive understanding of the sales cycle process enables consistent prioritization of customer satisfaction. Possesses exceptional presentation, negotiation, and deal-closing skills, with adeptness in solving problems and initiating change. As a collaborative team player, excels in cross-functional environments and has a proven track record of increasing revenue, profit, and brand awareness. Eagerly seeking the next opportunity to embrace challenges and continue professional development.
Overview
8
8
years of professional experience
Work History
Team Leader - Sales
Beneficial Insurance Limited (Pet-n-Sur)
- Successfully led a team of 15 sales representatives, surpassing monthly sales goals by 25% through expert coaching, mentoring, and regular performance feedback.
- Conducted regular performance evaluations, identified training needs, and implemented targeted development strategies, resulting in a 20% boost in team productivity within the first quarter of 2024.
- Collaborated with cross-functional teams to develop and execute innovative marketing strategies for the company's products, achieving impressive growth with a 30% increase in sales revenue.
- Maintained strict adherence to performance targets and KPIs, ensuring optimal productivity and quality standards were consistently met.
- Maintained high service levels and monitored individual and team performance, providing ongoing coaching, mentorship, and support to ensure that monthly targets and KPIs were achieved.
- Developed effective sales strategies to drive growth and success, delivering exceptional results.
- Managed the recruitment process, ensuring the selection of top talent.
- Disciplined use of the CRM system, communication and customer management.
Assistant Team Leader - Sales
Beneficial Insurance Limited (Pet-n-Sur)
2023.05 - 2024.02
- Assisted the team leader with ensuring the achievement of performance targets and KPls of the team.
- Supported the development of sales strategies to guarantee success and growth of the organisation.
- Assisted with the distribution of leads and manage data for the leads.
- Be the first point of contact for the team for any escalation and report to the Team Leader.
- Assisting with daily operations of the organisation.
- Prepare sales script to provide accurate updated information about products, price, features and benefits when required.
- Assisted in handling customer complaints and enquiries.
- Assisted Team Leader in process of hiring new staff.
- Developed effective sales strategies to drive growth and success, delivering exceptional results.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
Business Development Manager
Beneficial Insurance Limited (Pet-n-Sur)
2021.11 - 2023.05
- Professional Sales Consultant with a proven track record of success in developing and executing strategic plans to increase sales revenue.
- Achievements include achieving a 30% increase in sales revenue in the first year of strategic plan implementation.
- Established and maintained strong relationships with key clients resulting in a 25% increase in repeat business and positive referrals.
- Collaborated with cross-functional teams to identify new market opportunities and successfully launched a new product line resulting in a 20% increase in overall revenue.
- Conducting market research and competitive analysis to identify industry trends and opportunities resulting in the successful acquisition of three new major accounts.
- Prospected potential customers and effectively presented Pet-n-Sur (Pet Insurance) to maximize sales opportunities.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Ensured accuracy in all communication (verbal,written,recordings) and followed the VADD script verbatim.
- Updated client information and met KPIs to maintain high performance standards.
Assistant Store Manager
Caltex Service Station
2016.07 - 2021.11
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Trained, managed and supervised a team of up to ten employees.
- Maximizing profits by controlling labour costs and expenses.
- Draft and manage budget in procuring items for the store.
Education
Certificate in Advanced Personal Training Level- 4
Fit Futures Academy
Auckland, NZ03.2019
Some College (No Degree) - Diploma in Computing Level- 6
Royal Business College
Auckland, NZNational Diploma in Computing Level- 5
Royal Business College
Auckland, NZ08.2013
Skills
- Attention to Detail
- Problem-Solving
- Teamwork and Collaboration
- Data Analysis
- Relationship Building
- Account Management
- Adaptability and Flexibility
- Reliability
HOBBIES
I enjoy playing cricket and am enthusiastic about traveling. I also like going to the gym and training my friends.
Timeline
Assistant Team Leader - Sales
Beneficial Insurance Limited (Pet-n-Sur)
2023.05 - 2024.02
Business Development Manager
Beneficial Insurance Limited (Pet-n-Sur)
2021.11 - 2023.05
Assistant Store Manager
Caltex Service Station
2016.07 - 2021.11
Team Leader - Sales
Beneficial Insurance Limited (Pet-n-Sur)
Certificate in Advanced Personal Training Level- 4
Fit Futures Academy
Some College (No Degree) - Diploma in Computing Level- 6
Royal Business College
National Diploma in Computing Level- 5
Royal Business College
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