Bharati Karavadra
Hillsborough,New Zealand
Summary
Hardworking employee with property management , customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
8
8
years of professional experience
Work History
Property Manager
Oaks Property Management
Auckland, New Zealand
03.2022 - Current
- Liaising with stakeholders, such as owners, tenants, and contractors.
- Keeping the rent roll updated on a daily basis.
- Prepare for and attend tribunal hearings and disputes.
- Keeping the CRM updated with the required paperwork and details from time to time.
- Liaising with real estate agents for property for sale and providing required support.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Developed and implemented effective leasing strategies to maximize occupancy rates.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Negotiated leases, rental agreements, and other contractual documents related to property management activities.
- Managed all maintenance requests from tenants in a timely manner.
- Processed evictions when necessary, in accordance with residential tenancy laws and procedures.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Advised owners on potential improvements or investments that could increase the value of their properties.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- General admin work on a weekly basis.
Sales & Customer Relationship specialist
Vodafone NZ
Auckland, New Zealand
11.2021 - 02.2022
- Providing solutions according to customers' needs.
- Communicating with different channel support to offer the best solutions to customers.
- Updating customers' info on CRM and OneView.
- Demonstrating products to customers and giving detailed information.
- General admin duties include record keeping, mailing, and sorting contracts.
- Processing orders and credit checks for customers.
- Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
ICT Support Technician
Nascar Security Ltd
Auckland, New Zealand
01.2017 - 11.2021
- Conducted routine maintenance on systems, keeping networks fully operational.
- Conferred with vendors to obtain replacement hardware or software, and escalate more complex concerns.
- Observed system functioning, and entered commands to test different areas of operations.
- Answered technical operation, use, and repair questions via in-person, email, and telephone requests for ATM machines.
- Diagnosed system errors and troubleshot technical issues for clients.
- Resolved a variety of technical problems, from hardware to software, using troubleshooting to diagnose and restore.
- To be a highly motivated team player, with the skills and ability to manage changing priorities.
Education
NZ Level 4 Certification - Residential Property Management
Ignite College
Auckland, NZ11-2024
Graduate Diploma In Computing Level 7 -
ICL Business School
Auckland, New Zealand03.2016
Bachelor's - Computer Application
Saurashtra University
Gujarat, India04.2012
Skills
- Market research
- Property maintenance
- Database management
- Compliance monitoring
- Lease renewals
- Maintenance coordination
- Customer service-focused
- Marketing and advertising
- Administrative support
- MRI Property software
- MS Office
- Contract negotiation
- Portfolio management
References
Available on request
Personal Information
Driving License: HOLD NZ FULL DRIVING LICENSES
Affiliations
- Painting
- Listening to podcasts
References
References available upon request.
Timeline
Property Manager
Oaks Property Management
03.2022 - Current
Sales & Customer Relationship specialist
Vodafone NZ
11.2021 - 02.2022
ICT Support Technician
Nascar Security Ltd
01.2017 - 11.2021
NZ Level 4 Certification - Residential Property Management
Ignite College
Graduate Diploma In Computing Level 7 -
ICL Business School
Bachelor's - Computer Application
Saurashtra University
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