Bharti Sirohi
Lower Hutt,WGN
Summary
Driven professional with a proven track record in real estate sales and business operations, notably at Professionals Real Estate. Excelled in property management and market analysis, enhancing sales and client satisfaction. Demonstrates strong negotiation skills and a goal-oriented mindset, achieving high-volume sales and significantly improving business efficiency. Skilled in Microsoft Office and teamwork, adept at exceeding targets with keen attention to detail. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
Work History
Realestate Sales Person
Professionals Real Estate
03.2023 - Current
- Communicated with clients to understand property needs and preferences.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Liaised between buyers and sellers to provide positive experiences for both parties.
- Coordinated appointments to show marketed properties.
- Generated leads for sales and rental properties through cold calls and referrals.
- Sold high volume of properties in short timeframes to exceed quotas and maximize business revenue.
- Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
- Developed and maintained list of available properties suited to different needs and budgets for both commercial and industrial use.
- Guided first-time homebuyers through the purchasing process with patience and understanding while addressing their individual needs and concerns.
- Advised clients on current market conditions, enabling them to make informed decisions regarding their real estate investments.
Manager - Business Operations
Ocs Cleaning Service
05.2019 - 02.2023
- Conducted regular site meetings with team members, fostering open communication channels for efficient problem-solving and progress updates.
- Reduced safety incidents by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Developed strong relationships with clients through consistent communication of project updates and prompt resolution of concerns or issues.
- Resolved issues between employees and customers using company policies.
- Interviewed, hired, and trained new workers.
- Oversaw all daily office operations and equipment maintenance.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Customer Service Representative
Nb Private Limited
08.2016 - 04.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Answered constant flow of customer calls with minimal wait times.
- Processed customer service orders promptly to increase customer satisfaction.
Manager on Duty
Bp Oil Co
08.2011 - 12.2014
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
- Developed and implemented strategies to increase sales and profitability.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Education
Bachelor of Computer Application - Computer Software
Ccs University
Meerut India07.2011
Skills
- Strong negotiation skills
- Goal-oriented mindset
- Property Management
- Real Estate Marketing
- Market Analysis Expertise
- Strong organizational skills
- Excellent teamwork
- Clean Driving Record
- Proficient in Microsoft Office
- Adaptability and Flexibility
- Attention to Detail
Languages
Hindi
Full Professional
English
Full Professional
Timeline
Realestate Sales Person
Professionals Real Estate
03.2023 - Current
Manager - Business Operations
Ocs Cleaning Service
05.2019 - 02.2023
Customer Service Representative
Nb Private Limited
08.2016 - 04.2019
Manager on Duty
Bp Oil Co
08.2011 - 12.2014
Bachelor of Computer Application - Computer Software
Ccs University
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