Nithan Hemraj
Auckland,AUK
Summary
Experienced in Retail Operations, Implementation of Projects and Training, combined with a Hospitality background and a strong focus on business growth and development. Have extensive knowledge in Storeline Retalix and SAP. Offering 10+ of expertise in supervising employees working in large organizations. Great in building strong relationships and utilizing effective influencing and negotiation skills. 0210677081 EMAIL sahemraj@hotmail.com
Overview
12
12
years of professional experience
Work History
Inwards Goods Manager
Pak N' Save Royal Oak
07.2019 - Current
- Improved on Inwards and Inventory processes.
- Oversee warehouse staff and maintained efficiency in a fast-paced environment. Safety protocols first and foremost.
- Responsible for SAP related functionality, receiving, updating replenish settings, including resolving parked Invoices, troubleshooting, creating DDNs and PO’s.
- Performed freight processing functions.
- Built continuous improvement culture that attracted and retained high-performing employees while reducing costs.
- Health and Safety and Compliance
- Maintaining SOPs
SAP Online Specialist
Foodstuffs North Island
05.2018 - 06.2019
- Developed successful online sales operation from the beginning by establishing and following strategic vision, mission, and operational plans.
- Overseeing daily operations to ensure high levels of productivity.
- Lead implementation projects and analyzed data to identify opportunities for improvement.
- Troubleshooting and providing coaching and support to the store teams and other specialists.
- Used coordination and planning skills to achieve results according to the schedule.
SAP Technical Consultant
Foodstuffs North Island
03.2016 - 03.2018
- Traveled to client locations to implement SAP solutions and offered post-installation support services.
- Delivered SAP training, user support and knowledge hand over at the end of install with follow up to verify successful implementation.
- Solved functional and technical obstacles and worked closely with the project team for different streams.
- Applied widely accepted SAP best practices to Product implementation, providing rapid onboarding.
- Strengthened developmental methodologies by introducing SAP Readiness quality documents.
- Designed and developed forward-thinking systems that meet user needs and improve productivity.
- Coordinated deployments of new software, feature updates and fixes.
- Oversaw daily operations to ensure high levels of productivity.
- Maintained energy and enthusiasm in fast-paced environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Actively listened to customers' requests confirming full understanding before addressing concerns.
Retailix Store line Specialist
Foodstuffs North Island
03.2013 - 03.2016
- Provided Product management and reporting training to Department Managers and Owner Operators.
- Proved successful working with tight deadlines and fast-paced environment.
- Resolved problems, improved operations and provided exceptional service.
- Actively listened to customers' requests and firming a full understanding before addressing concerns.
- Oversaw daily operations to ensure high levels of productivity.
- Successes of this rollout was an essential part in the road map for the implementation of SAP
Education
National Diploma - Hotel Management
ML Sultan Hotel School
South Africa01.1993
Skills
- Active Listener
- Data interpretation
- Standards, Processes Documentation
- Work safe
- Critical Thinking
- Time Management
Hobbies and Interests
Gym, Box fit, Family time
Professional Development
- Management Development 3- Foodstuffs-in-house-2009
- Buying and negotiation Management Foodstuffs-in-house 2013
- Communication and Effectiveness- Project management- Foodstuffs-in-house-2016
Timeline
Inwards Goods Manager
Pak N' Save Royal Oak
07.2019 - Current
SAP Online Specialist
Foodstuffs North Island
05.2018 - 06.2019
SAP Technical Consultant
Foodstuffs North Island
03.2016 - 03.2018
Retailix Store line Specialist
Foodstuffs North Island
03.2013 - 03.2016
National Diploma - Hotel Management
ML Sultan Hotel School