Bhavik Palsania
Blockhouse Bay,New Zealand
Summary
I am currently looking to pursue a role within the barber industry as a Barber. I am currently enrolled in CutAbove Academy where I have been cutting some hair and been practicing, I am bubbly and consider myself honest and hard-working. I love interacting with people and have the ability to build relationships quickly with people from all walks of life. I am adaptable and a quick learner with a friendly personality. I am alway smiling, always in a good mood, love working to help people with their needs and I am reliable, which I believe will make your company grow more as I am a good team member. I have also completed a course that I have been going to called ITA located in New Market where I have learned excellent customer service skills.
Overview
5
5
years of professional experience
Work History
Produce Assistant/Checkout Operator
Countdown - New Market
02.2020
- I have been part in two roles at Countdown I have worked as a Produce Assistance and currently working as a Checkout Operator during the time I am working at Countdown I am getting excellent customer service and have learned how to deal with different types of customers as a Produce Assistant I have been packing fruits and vegetable, later I then shifted into Checkout where I would get the customers sorted to leave the store with a happy mood
- I have been excellent and dealt with plenty of different customers.
Office Administrator
Citywide Assessors
03.2023 - 10.2023
- I have been working at Citywide Assessors which is a Insurance company where my role was a Office Administrator, working at Citywide have made me confident in answering talking to different types of clients, also it have given me a huge impact on how office work is normally like
- My days working for Citywide has taught me how to email clients, transferring calls to different teams that has been allocated to their claim.
Casual Sales Assistant
ShaverShop - Sylvia Park
10.2022 - 01.2023
- I have also worked as a casual sales assistance where I have gained more customer service and how to sell different types of shaving products, The reason behind why I would say I have excellent customer service is that I learned everything how to talk to customers and how to explain different types of products to them and how to use it, so they leave the store with a happy mood knowing they brought the right product for there needs
- An example of new learning would be my leadership skills
- Because I had communicated and showed proper commitment to my supervisors, I was trained with proper leadership ethics to become an assistant manager
- What this taught me was to be responsible with break management, closing and opening the store and also guiding other workers to become better
- It has helped me grow as its paved my mindset toward everything in life
- For example, independency with my studies , goals and self improvement
- It has also helped me become brave and confident during high stress situation such as de - escalating the situation with an aggravated customer.
ITA - Industry Training Of Auckland
New Market
01.2020 - 02.2020
- I have also done a course at ITA located in New Market where I have learned excellent customer service, I have learned how to deal with all types of customers and have learned hospitality and retail experience.
Trolley Collection
SmarteCarte, Auckland International Airport
11.2019 - 11.2019
- Working at an International Airport is a fast paced environment which I have coped with well
- My task at working for SmarteCarte was to handle the International side of the airport making sure that the trolley is not lying around the space
- If we found trolleys we would take a bunch of trolleys and push them where they need to go
- Working at Auckland International Airport has taught me customer service as well, where some time travellers would ask me where to go and I would help them.
Crew Member
Wendy’s, Lynfield
03.2019 - 03.2019
- Working as a crew member at Wendys was cooking, flipping burgers and cleaning my station
- I was a back house team member that worked well within a team
- The things that I have learned at being a team member at Wendys was to be organized, to be a good team member and a helping hand
- I have learned to work in a fast paced environment as working at a fast food requires you to be quick, on your feet for 8 hours a day and having different tasks to do such as grilling, cleaning, doing the fries etc.
Education
Avondale College
Barbering -
CutAbove Academy
Auckland, AUKSkills
- Relationship Building
- Social Media Knowledge
- Event Preparation
- Positive Attitude
- Inbound Calls
- Time Management
- Customer Service
- Active Listening
- Team Supervision
- Team Leadership
Timeline
Office Administrator
Citywide Assessors
03.2023 - 10.2023
Casual Sales Assistant
ShaverShop - Sylvia Park
10.2022 - 01.2023
Produce Assistant/Checkout Operator
Countdown - New Market
02.2020
ITA - Industry Training Of Auckland
01.2020 - 02.2020
Trolley Collection
SmarteCarte, Auckland International Airport
11.2019 - 11.2019
Crew Member
Wendy’s, Lynfield
03.2019 - 03.2019
Avondale College
Barbering -
CutAbove Academy