Bhavna Mehta

Coordinated communication between clients and support workers to ensure adequate service coverage.

Managed rostering to provide support when staff became unavailable.

Resolved client complaints and issues promptly to enhance client satisfaction.

Collaborated with RN to assess client care plans and initiate reassessments as required.

Compiled regional reports and maintained accurate paperwork for compliance.

Oversaw customer interactions by selling cakes and assessing custom requirements.

Ensured product quality and compliance with food safety standards.

Created weekly schedules and managed staff payroll processing.

Developed innovative business plans, achieving 30% sales growth.

Coordinated customer communications via phone and email.

Managed inventory levels, placing orders to maintain stock.

Led a team of six, focusing on recruitment, training, and performance management.

Maintained a clean, safe workspace by adhering to health protocols.