Bhawandeep Singh
Christchurch,CAN
Summary
Dynamic leader with proven expertise in enhancing customer satisfaction and streamlining operations, notably at The Bottle Store. Excelled in team collaboration and problem-solving, driving significant improvements in store efficiency and profitability. Skilled in customer service and inventory management, adept at fostering professional growth and maintaining high standards of service excellence. Highly efficient Job Title well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Forward-thinking Operations Specialist bringing Number years of expertise in Area of expertise for Industry sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in Software and Software. Reliable business professional with experience in project management, process improvement and financial analysis. Proven track record of successfully streamlining business operations and reducing costs. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
5
5
years of professional experience
Work History
Truck Driver
Big Chill
03.2024 - 10.2024
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Operated with safety and skill to avoid accidents and delays.
- Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Completed routine maintenance on truck to keep in working order.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Inspected load security and checked for damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Answered roadside assistance calls for tows and other vehicle support.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Collaborated with team members to streamline processes and improve overall efficiency.
- Contributed to culture of safety, participating actively in safety meetings and trainings.
- Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
- Fostered supportive environment among driving team, leading by example and offering help when needed.
- Improved on-time delivery rates with meticulous planning and time management.
- Facilitated smoother operations at warehouses by assisting with inventory management when necessary.
- Enhanced team morale with positive attitude and strong work ethic during long hauls.
- Streamlined route planning to accommodate last-minute changes, ensuring no delay in deliveries.
- Improved fuel efficiency, adopting eco-friendly driving practices.
- Reduced downtime by promptly reporting and addressing maintenance issues.
- Assisted in reducing overhead costs by suggesting more cost-effective fuel and maintenance options.
- Reduced fuel consumption by implementing efficient driving routes.
- Increased efficiency in loading and unloading processes, utilizing proper equipment handling techniques.
- Enhanced safety by conducting regular vehicle inspections and routine maintenance.
- Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
- Solved logistical challenges by coordinating effectively with dispatch and warehouse teams.
- Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
- Enhanced operational efficiency, providing feedback on route optimizations and warehouse procedures.
- Strengthened relationships with clients by providing exceptional service and timely communication.
- Supported new drivers by sharing best practices and insights gained from experience on road.
- Achieved high levels of customer satisfaction, reliably meeting specific delivery instructions.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Store Manager
The Bottle Store
04.2023 - 03.2024
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Rotated merchandise and displays to feature new products and promotions.
- Managed inventory control, cash control, and store opening and closing procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Supervised guests at front counter, answering questions regarding products.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Organized special events such as seasonal sales promotions to drive foot traffic into the store and increase sales opportunities.
- Assisted with hiring, training and mentoring new staff members.
- Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Proved successful working within tight deadlines and a fast-paced environment.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Worked well in a team setting, providing support and guidance.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Truck Driver
Service Foods
11.2021 - 12.2022
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Dropped and hooked trailers and changed configuration of equipment.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Operated with safety and skill to avoid accidents and delays.
- Collaborated efficiently with fellow drivers to coordinate schedules or share information about upcoming routes or potential hazards.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Facilitated loading and unloading processes by working closely with warehouse personnel, minimizing wait times at docks.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Proactively communicated with dispatch teams regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Enhanced customer satisfaction by maintaining open communication with clients during pickups and deliveries.
- Optimized vehicle performance by diligently monitoring and addressing any maintenance issues, prolonging the truck''s lifespan and reducing costly repairs.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Achieved high levels of customer satisfaction through professional interaction with clients at pickup and delivery points, representing the company positively at all times.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Assisted in training new drivers on company procedures, resulting in a more cohesive team dynamic among truck driver staff.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Safeguarded cargo integrity by regularly checking load securement during transport and promptly addressing any issues that arose.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Provided timely, accurate documentation for all freight shipments, contributing to smooth logistical operations.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Completed routine maintenance on truck to keep in working order.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Removed and unloaded packages from Type trucks for customer deliveries, using extreme care to avoid damage to goods.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Inspected load security and checked for damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Answered roadside assistance calls for tows and other vehicle support.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Managed supplier record tracking and data communications tasks while automating operations to enhance efficiency.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Collaborated with team members to streamline processes and improve overall efficiency.
- Enhanced team morale with positive attitude and strong work ethic during long hauls.
- Contributed to culture of safety, participating actively in safety meetings and trainings.
- Ensured timely delivery of goods across multiple states, contributing to consistent customer satisfaction.
- Fostered supportive environment among driving team, leading by example and offering help when needed.
- Improved on-time delivery rates with meticulous planning and time management.
- Facilitated smoother operations at warehouses by assisting with inventory management when necessary.
- Streamlined route planning to accommodate last-minute changes, ensuring no delay in deliveries.
- Improved fuel efficiency, adopting eco-friendly driving practices.
- Reduced downtime by promptly reporting and addressing maintenance issues.
- Assisted in reducing overhead costs by suggesting more cost-effective fuel and maintenance options.
- Reduced fuel consumption by implementing efficient driving routes.
- Enhanced safety by conducting regular vehicle inspections and routine maintenance.
- Increased efficiency in loading and unloading processes, utilizing proper equipment handling techniques.
- Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
- Solved logistical challenges by coordinating effectively with dispatch and warehouse teams.
- Maintained clean driving record, adhering strictly to traffic laws and safety regulations.
- Enhanced operational efficiency, providing feedback on route optimizations and warehouse procedures.
- Strengthened relationships with clients by providing exceptional service and timely communication.
- Supported new drivers by sharing best practices and insights gained from experience on road.
- Achieved high levels of customer satisfaction, reliably meeting specific delivery instructions.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Team Memeber
Burger King
10.2019 - 11.2021
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated customer needs and feedback to drive product and service improvements.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
- Maintained productive, efficient approach to all tasks.
- Trained new team members by relaying information on company procedures and safety requirements.
- Developed strong cooperative relationships with coworkers and managers.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Assisted customers in selecting merchandise best suited to needs.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Monitored and verified merchandise for proper prices and labels.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Developed effective improvement plans in alignment with goals and specifications.
- Created and managed project plans, timelines and budgets.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Gathered, organized and input information into digital database.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.
- Reduced wait times for customers by implementing more efficient checkout process.
- Self-motivated, with a strong sense of personal responsibility.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
- Worked effectively in fast-paced environments.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Proved successful working within tight deadlines and a fast-paced environment.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Education
Graduate Diploma In Level 7 - Applied Management
Aspire 2 International
Cheistchurch07.2020
Skills
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Problem-Solving
- Clear Communication
- Attention to Detail
- Collaboration and Teamwork
- Following Instructions
- Cash Handling
- Cleaning
- Flexible Schedule
- Leadership Qualities
- Workplace Safety
- Money Handling
- Decision-making capabilities
- Computer Skills
- Safety understanding
- Heavy Lifting
- Creativity and Innovation
- Organizing Work Stations
- Goal Setting and Achievement
- Product Knowledge
- Complex Problem-Solving
- Training and mentoring
- Complaint resolution
- Order Preparation
- Sales expertise
- Facility Cleaning
- Area and Facility Cleaning
- FLUENT IN LANGUAGE
- Continuous Development
- Sales and Marketing
- Equipment Operation
- Equipment Maintenance
- Staff education and training
- Quality Inspections
- Calculations and Measurements
- Technical Support
- Account Management
- Chemical Handling
- Materials Staging
- Budgeting and finance
- Hospitality and accommodation
- Multitasking
- Active Listening
- Time Management
- Excellent Communication
- Relationship Building
- Team building
- Organizational Skills
- Decision-Making
- Written Communication
- Improvement plan knowledge
- Task Prioritization
- Quantitative skills
- Project Planning
- Process Analysis
- Data Analysis
- Logistics Coordination
- Problem-solving abilities
- Team Collaboration
- Team Leadership
- Effective Communication
- Adaptability and Flexibility
- Self Motivation
- Interpersonal Skills
- Professionalism
- Time management abilities
- Continuous Improvement
Timeline
Truck Driver
Big Chill
03.2024 - 10.2024
Store Manager
The Bottle Store
04.2023 - 03.2024
Truck Driver
Service Foods
11.2021 - 12.2022
Team Memeber
Burger King
10.2019 - 11.2021
Graduate Diploma In Level 7 - Applied Management
Aspire 2 International
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