Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
Generic
Bhawna

Bhawna

18 William Andrew Road ,Pukekohe

Summary

I am studying Master of Software Engineering from Yoobee College of Creative Innovation, Auckland and currently looking for a part time role in IT field.

I am new to New Zealand but I have quality working experience in IT and KPO sector back in India and looking forward to utilise my skills.

Assurance to bring positive attitude and enthusiasm to my workplace.

Overview

10
10
years of professional experience

Work History

Process Executive

SOPRA STERIA INDIA PVT. LTD.
Delhi, India
01.2018 - 01.2022
  • Worked as a Process Executive under the Morrison Validation UK based Project
  • Where I Worked on salesforce website management and altering databases
  • Mainly worked to create UK based maps and sometimes work as a data practioner.
  • Evaluated and analyzed existing processes for optimization opportunities.
  • Monitored customer feedback to ensure customer satisfaction with services provided.
  • Implemented automation tools to streamline workflow and improve efficiency of operations.
  • Observed corporate protocols and procedures to secure sensitive and confidential data.
  • Compiled data into compact, informational reports to distribute internally.
  • Responded to online or telephone requests for information and assistance.
  • Worked with management team to improve workflows and eliminate unnecessary tasks.
  • Organized and maintained documents, files and records.

Process Associate

Eminenture Private Limited
Delhi , India
01.2014 - 11.2017
  • Developed process documentation, including procedure manuals, user guides and job aids.
  • Assisted in the development of operational policies and procedures to ensure compliance with company standards.
  • Performed data entry tasks to update customer records and maintain accuracy of information.
  • Provided technical support to internal stakeholders on various system issues related to processes.
  • Developed reports summarizing process performance and presented findings at team meetings.
  • Coordinated workflow between departments by providing timely updates on project statuses.

Administrative Assistant

SIMIR EXPORTS
Delhi, India
01.2012 - 12.2013
  • Provided administrative support to the executive team, including scheduling meetings and managing calendars.
  • Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies.
  • Ensured efficient operation of office equipment such as printers, copiers and fax machines.
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.

Education

M.D. - Information Technology

Yoobee College
Auckland, NZ
11.2023

GNIIT Diploma -

National Institute of Information Technology (NIIT)
01.2015

Bachelor Degree -

Delhi University
01.2012

Skills

  • Software Languages: C#, Oracle, PLSQL, SQL Server, ASPNET, ADONET, DBMS, RDBMS, Java and MS Office Skills
  • Developed a C# based simulation environment for the device, modeling the functions of the Framer/Mapper
  • General and Graphic application: HTML and JavaScript
  • Power BI
  • Lean Training
  • Machine Learning
  • CRM
  • Personal Branding
  • Cyber Security ethics
  • Object Oriented Programming
  • Basics of computer application
  • C#
  • P/L SQL
  • SQL Server
  • ASPNET
  • JSPNET
  • Advance Visual Basic
  • DBMS/RDBMS
  • MS Office
  • Java Basic
  • Java Version
  • ADONET
  • Advance SQL Server
  • Java Script
  • HTML
  • Project on Hospital Management
  • Advance Skills of ASPNET
  • Oracle 9
  • ISFS Project on Hotel Management
  • Efficiency Improvement
  • Workflow Analysis
  • Proposal Development
  • Utilization Management
  • Data Review
  • Supply Management
  • Policy Management
  • Payroll Oversight
  • Database Administration
  • Workflow Planning
  • Administrative Management
  • Report Writing
  • Data Entry
  • Records and Database Management
  • Work Planning and Prioritization
  • Data Retrieval Systems
  • Operational Reporting
  • Time Management
  • Process Improvement
  • Document Processing

Personal Information

  • Father's Name: Mr. Virender Rattu
  • Date of Birth: 12/18/89
  • Gender: Female
  • Nationality: Indian
  • Marital Status: Single

Languages

English , Hindi

Timeline

Process Executive

SOPRA STERIA INDIA PVT. LTD.
01.2018 - 01.2022

Process Associate

Eminenture Private Limited
01.2014 - 11.2017

Administrative Assistant

SIMIR EXPORTS
01.2012 - 12.2013

M.D. - Information Technology

Yoobee College

GNIIT Diploma -

National Institute of Information Technology (NIIT)

Bachelor Degree -

Delhi University

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