Bhuvaneswari Kumaraguru

16 Years of expertise in customer service at the U.S. Consulate in Chennai and Indian postal system. Consistently rated good performer. Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and the ability to think and act quickly to find creative solutions. Pragmatic Assistant well-known for being a hands-on dynamo with boundless energy to fulfill various tasks. Detailed team player with a history of excelling in fast-paced environments with little oversight and challenging goals.

• Active participant in publicizing our American Citizen services in social media platforms.
• Working towards installation of drinking water fountains contributing to a sustainable living under green initiatives program.
• Trained staff members in basic public speaking skill under the HR’s English speaking program.
• Liaison volunteer in a forum safeguarding the rights of the employees against harassment and discrimination.

Group Mission Honor Award 2021- For soliciting and compiling information from the local government, NGO, hospitals, Consular liaison volunteers and gathered data for reporting to Washington regarding Nivar Cyclone 2020 

Group Mission Honor Award 2021-  For being part of the team that conducted a 4-week self-education program to create general awareness of Diversity and Inclusion principles 

Mission Honor Award 2020 - For being part of the team safeguarding U.S. Citizens during the COVID-19 pandemic in India. 

Meritorious Honor Award 2020- For being part of the airport team supporting U.S. Citizens departing Chennai by repatriation flights during the COVID-19 crisis 

Extra mile award 2019- For training staff members in basic public speaking skills along with vice-consul. 

Eagle Award 2017-For outstanding management and customer services in the Bangalore passport outreach program. 

Mission Honor Award 2014 - In recognition of meeting special consular services demand with efficiency, professionalism, compassion and diplomacy.

Franklin Award 2009 -For organizing Consular Leadership day. Leadership Award, For volunteering to work on a general strike day despite transportation disruptions.