Bianca Giugliano
Hastings
Summary
My name is Bianca Giugliano.
Dynamic, motivated and confident. My passion for continuous learning, eagerness to leverage skills and my knowledge in a collaborative environment makes me a strong candidate. I have a commitment to excellence that helps contribute to the teams moral and projects, ensuring goals are met and exceeded. I have adaptability, a robust work ethic, a lot of resilience and a readiness to embrace challenges, individual and as a team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sales and Services Assistant 3
Farmers Trading Company
10.2022 - Current
- I have worked at farmers from October 2022. I enjoy all aspects of what the role provides from merchandising (health and safety conscious) to excellent customer service (working on POS). I have been tasked with very serious duties such as managing cash for the company and working with ACM.
- I have strong abilities to use Microsoft word,excel and outlook.
- I have high knowledge in personal sales as I worked in whiteware and furniture, processing CSO (Customer Sales Orders).
- I currently work as the Loss Prevention Associate where I have a close relationship with the New Zealand Police, as well as exceptional knowledge around policies and procedures.
:
- I contribute to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Streamlined document preparation, ensuring accuracy and compliance with industry standards.
- Proofread and edited documents for accuracy and grammar.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Volunteered to help with special projects of varying degrees of complexity.
- Strengthened customer relationships through consistent follow-up communication and efficient problem resolution.
- Performed wide-ranging administrative, financial and service-related functions.
- Remained solutions-oriented in face of complex problems to assist management and overall business direction.
Previously:
Reduced to Clear
06.2022 - 10.2022
- Worked at Reduced to Clear from June 2022 until October 2022. Resigned to pursue an opportunity at Farmers Trading Company.
Education
High School Diploma -
Karamū High School
Services Preparation course
EIT
Skills
- I understand about food safety when handling food gaining knowledge from previous experience working at Reduced to Clear Hastings
- I am apart of the Health and Safety Committee at farmers and am always practicing safety in store I am Fire Warden trained
- I am completing my First Aid certificate in October 2025
Health & Safety:
- I am clear and confident I speak fluent English I have amazing interpersonal skills that allow me to enhance my communication skills
- I strive to have positive relationships with all team I warmly welcome people into my life no matter their background I enjoy meeting new people and working hard collaboratively or independently
Communication:
Team
Accomplishments
Customer Service Award - commitment to customer service & sales within Farmers : 2025
Gained a year 13 Scholarship to EIT : 2024
Sport Service Award to Football - Girls U16 Football Coach 2022-2024
Cultural Service Award to Drama : 2024
Academic Service Award to Peer Mentoring : 2024
Year 13 Prefect, Community leader : 2024
Hawke's Bay Water Polo Team Award : 2023
Hawke's Bay Inter-School Improvisation Completion winning team : 2020
Certification
- Completed NCEA Level One, Two and Three at Karamū High School - Merit endorsement Level 1 and Social Studies Merit course endorsement level three
- EIT Year 13 Scholarship recipient
- Enrolled and completed in Services Preparation level 3 course at Eastern Institute of Technology: Hawkes Bay and Tairāwhiti schools trade academy.
- We The Women 2024 Scholarship recipient: We The Women is a highly selective programme for women in technology and change. I received a full scholarship to participate, we collaborated with sponsors such as PWC New Zealand, Spark and ANZ.
Languages
English
Native or Bilingual
Maori
Professional Working
Timeline
Sales and Services Assistant 3
Farmers Trading Company
10.2022 - Current
Reduced to Clear
06.2022 - 10.2022
Services Preparation course
EIT
High School Diploma -
Karamū High School
PERSONAL SUMMARY
Academic:
- Completed NCEA Level One, Two and Three at Karamū High School - Merit endorsement Level 1 and Social Studies Merit course endorsement level three
- EIT Year 13 Scholarship recipient
- Enrolled and completed in Services Preparation level 3 course at Eastern Institute of Technology: Hawkes Bay and Tairāwhiti schools trade academy.
- Completed Girl Boss Edge: Primary Industries 2022 via Ministry of Primary Industries
- Completed Girl Boss Edge: Healthcare 2023
- We The Women 2024 Scholarship recipient: We The Women is a highly selective programme for women decimated to suing technology for school impact. I received a full scholarship to participate, we collaborated with sponsors such as PWC New Zealand, Spark and ANZ.
- Revised high level leadership training from New Zealand Technology leaders. This event was held in Auckland at the PWC tower.
Community Service
Community event organises with Mayfair Primary School board., Community Hub Event organiser, participating with Hastings District Council.