Aspiring Accountant with years of experience in various areas in the accounting field, adept at fostering collaboration within finance teams to enhance reconciliation processes and streamline accounts management. Demonstrates strong analytical thinking, adaptability, and attention to detail, utilizing tools like Xero and SAP Concur to enasure accurate financial records and compliance. Committed to building relationships and solving problems efficiently to support organizational growth and operational excellence.
Overview
10
10
years of professional experience
Work History
Accounts Administrator
Dobbie Engineers Limited
Grafton, Auckland
11.2024 - Current
Created financial reports for management review and decision making purposes.
Identified ways to improve overall efficiency within the department through process automation or better utilization of resources.
Developed processes for streamlining accounts administration tasks.
Manage reception, secretarial tasks; enhance office efficiency with streamlined processes.
Foster cross-functional relationships; ensure smooth information flow, enhance team collaboration.
Accounts Assistant
GN Construction NZ Limited
Parnell, Auckland
06.2024 - 11.2024
Providing accounting, administrative and office support to the Accounts Manager, incorporating the Timberline Software to streamline smooth financial workflows
Facilitated communication between site administrators, suppliers and subcontractors, promptly addressing payment and accounts queries daily
Managing data entry across multiple business divisions, ensuring accurate and timely input
Supporting accounts payable by processing invoices, conducting payment runs, and obtaining necessary management approvals
Proactively obtaining insurance documents from subcontractors in a timely manner prior to processing payments to ensure compliance
Contributing to general office operations with an enthusiastic and proactive approach, handling reception duties and answering phone calls
Trained and supervised new employees over a period of 6 months
Maintaining work consistency and gaining recognition from the team leader for accepting new responsibilities and challenges
Achieving up to 99% accuracy rate in allocating payments to Australian ledgers
Assistant Accountant
Stonewood Group
Auckland CBD, Auckland
08.2023 - 05.2024
Fostering collaboration within the finance team and actively contributing to accurate reconciliation of accounts, while utilizing tools such as Xero, Approval Max, Re-Leased and SAP Concur to efficiently manage accounts receivable and payable processes
Processing accounts receivable/payable transactions and performed bank reconciliations to ensure accurate financial records
Assisting in GST preparation and month-end/year-end closings to ensure compliance and accurate reporting
Manage employee timesheets and collaborating with payroll for timely processing
Credit and Finance Administrator
Avis Budget Group
Ellerslie, Auckland
04.2022 - 08.2023
Processing Australian and NZ cash receipts (EFT and credit card) onto outstanding rental agreement while maintaining databases and handling driving infringements and breaches
Cash allocation and credit card processing using Irec, Oracle, CSPro, and Wizard
Responding to credit and remittance mailboxes, and customer queries in a timely manner
Investigating and resolving discrepancies or inquiries promptly
Processing Australian corporate claims and Payway payments daily with strong attention to detail
Customer Service Representative
McDonalds
Botany, Auckland
05.2015 - 08.2022
Operated cash registers, managed drive-thru and provided fast customer service, handling over 1,500 orders per shift
Working efficiently in teams to maintain smooth customer service operations during high-volume rushes
Greeting customers, processing payments via the POS system, and delivering food orders with exceptional communication skills
Maintaining cleanliness of dining areas, restrooms, and workstations
Addressing customer complaints professionally and promptly, escalating to management when necessary
Customer Service Delivery Representative
Smith & Smith
Penrose, Auckland
07.2021 - 04.2022
Developed scripts for inbound/outbound calls, resulting in high-quality calls and positive customer experiences
Demonstrated excellent call flow, resulting in inclusion of calls in training sessions for other team members
Successfully managed a large influx of calls, particularly during busy periods
Gained accolades from my team leader for maximizing customer experiences
Met and maintained KPIs for Quality Assurance, Adherence, Tools Compliance, and Total Net Conversions
Rebate Administrator (Full Time - Fixed Term)
Vector Limited
Grafton, Auckland
05.2021 - 06.2021
My role involved facilitating the accurate and timely processing of residential developer rebates for annual electricity and gas subdivisions across 740 projects
Cross-referencing detailed project plans in Gentrack, Siebel Energy, and SAP in-house applications to identify new subdivisions
Precisely capturing assessments in an excel-based form and database
Collaborating with the team to complete rebate projects in a timely manner
Assessing address qualification status using the billing system