BINDHITA KODWANI
Auckland,Pakuranga
Summary
Motivated and detail-oriented professional with a Bachelor of Applied Management (Accounting CAANZ/CPA Pathway) and over 4 years of experience in customer service, leadership, and accounting support roles. Adept at problem-solving, team coordination, and delivering client satisfaction.
Overview
6
6
years of professional experience
Work History
Assistant Restaurant General Manager
KFC
12.2024 - Current
- Successfully achieved key performance indicators (KPIs) including passing internal audits and exceeding quarterly sales targets.
- Managed labor hours effectively to align with budgeted targets and optimize operational efficiency.
- Manage, coach, and develop team members to enhance performance and customer experience.
- Handle customer complaints and resolve issues efficiently to maintain satisfaction.
- Ensure compliance with health, safety, and food quality standards.
- Assist in inventory management, cash handling, and reporting daily financials.
- Support recruitment, onboarding, and training of new staff members.
- Collaborate with upper management on strategy implementation and goal tracking.
- Maintained high survey feedback scores through consistent customer service and staff engagement.
Team Member/Shift Supervisor
KFC
12.2021 - 12.2024
- Supervised and trained staff members, ensuring high standards of service and operational efficiency.
- Managed daily operations, including food preparation, inventory control, and maintaining cleanliness and safety standards.
- Delivered exceptional customer service, addressing concerns and ensuring a positive experience.
- Monitored team performance, provided feedback, and ensured compliance with health and safety regulations.
- Handled cash transactions, balanced tills, and ensured financial accuracy.
Assistant Accountant Intern
CNSST FOUNDATION
07.2022 - 12.2022
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Assisted with timely month-end closing procedures, resulting in accurate financial reporting.
- Reconciled balance sheet figures and sought assistance to reduce errors.
- Prepared working papers, reports and supporting documentation for audit findings.
Senior Team Member
Subway
09.2019 - 10.2021
- I quickly learned new skills and applied them to daily tasks, improving-efficiency and productivity.
- Maintained energy and enthusiasm in a challenging environment.
- Used critical thinking skills to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
Education
Bachelor of Applied Management - Accounting CAANZ/CPA Pathway
Manukau Institute of Technology
Manukau, NZ12.2022
BBA -
Maharaja Sayajirao University
Vadodara, Gujarat, India06-2019
Skills
- Microsoft office suite
- Access Database- Citrix (Beginner)
- Xero Software- (Beginner)
- Data management abilities
- Multitasking Abilities
- Critical thinking
- Organizational skills
- Restaurant operations
- Time-management
- Inventory control
- Team collaboration and leadership
Timeline
Assistant Restaurant General Manager
KFC
12.2024 - Current
Assistant Accountant Intern
CNSST FOUNDATION
07.2022 - 12.2022
Team Member/Shift Supervisor
KFC
12.2021 - 12.2024
Senior Team Member
Subway
09.2019 - 10.2021
Bachelor of Applied Management - Accounting CAANZ/CPA Pathway
Manukau Institute of Technology
BBA -
Maharaja Sayajirao University
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