Accomplished banking professional focused on financial advisory and risk assessment. Recognized for delivering exceptional customer service and optimizing client experiences to drive business growth.
Overview
3
3
Languages
5
5
years of post-secondary education
5
5
years of professional experience
Work History
Business Banking Manager
ANZ
Wellington , Wellington
12.2025 - Current
Managed client relationships to promote business banking products and services.
Consulted with small business customers to determine needs and means and propose personalized banking solutions.
Analyzed financial data to assess client needs and recommend solutions.
Facilitated meetings with clients to discuss financial strategies and goals.
Collaborated with the sales team to develop strategic business plans.
Advised customers on best practices when managing their finances or investing funds.
Provided customers with first-rate experience and developed long-lasting relationships.
Home Loan Specialist
ANZ
Wellington, Wellington
11.2022 - 10.2025
Assisted clients in understanding home loan options and requirements.
Educated clients on the implications of different mortgage terms and rates.
Guided clients through the documentation process for mortgage approvals.
Evaluated loan applications for financial viability and creditworthiness.
Assessed financial means and desires of each client in order to set up appropriate mortgage packages.
Analyzed credit history, income statements, and tax returns to assess risk factors.
Verified accuracy of all documentation prior to submission for final approval.
Coordinated with internal teams to ensure timely processing of loans.
Provided exceptional customer service to enhance client satisfaction and loyalty.
Personal Banker
ANZ
Wellington, Wellington
08.2021 - 08.2022
Processed loan applications and conducted risk assessments for clients.
Assisted customers with personal banking inquiries and account management.
Educated clients on banking products and services to enhance financial literacy.
Business Banking Manager at First Caribbean International Bank Jamaica LimitedBusiness Banking Manager at First Caribbean International Bank Jamaica Limited
Credit Manager- FNB/ RMB Private Banking at First National Bank/ Rand Merchant BankCredit Manager- FNB/ RMB Private Banking at First National Bank/ Rand Merchant Bank