Summary
Overview
Work History
Education
Skills
Hobbies
Reference
Timeline
Generic

Bipana Dahal

Richmond ,Christchurch

Summary

Experienced with managing customer service interactions and benefits inquiries, ensuring client satisfaction. Utilizes problem-solving abilities and thorough knowledge of benefits policies to address concerns effectively. Strong understanding of customer service principles, with focus on clear communication and client support.

Overview

3
3
years of professional experience

Work History

Housekeeper

The Mayfair
2024.10 - Current
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Mini bar
  • Supervisor
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Trained and mentored all new personnel to maximize quality of service and performance.
  • Adapted quickly to changing priorities or emergencies in order to maintain seamless daily operations without compromising guest experience or satisfaction.

Team Member

Kfc
2024.01 - Current
  • Assisted customers with product selection and ordering process.
  • Provided customer service support to ensure satisfaction.
  • Received, processed, and stocked merchandise in accordance with store policies.

  • Maintained a clean and organized work area throughout shift.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.

Cashier Assistant

Smile mart
2021.09 - 2022.11

Education

Diploma - Business Administration And Management

Pokhara Multimodel Campus
Pokhara
2022-04

Skills

  • Customer Service
  • Leaderships
  • Cleaning
  • Housekeeping
  • Incident Reporting
  • Flexible Schedule
  • Problem-Solving
  • Training and mentoring

Hobbies

  • Playing soccer
  • Dancing
  • Shopping

Reference

Sangita subedi

Cashier

Panda mart,

Christchurch

0272644694

Sangita Adhikari

Health care assistant

Brookhaven retirement village

0224936442

Timeline

Housekeeper

The Mayfair
2024.10 - Current

Team Member

Kfc
2024.01 - Current

Cashier Assistant

Smile mart
2021.09 - 2022.11

Diploma - Business Administration And Management

Pokhara Multimodel Campus
Bipana Dahal