Bipana Kc
Twizel,CAN
Summary
Dynamic and customer-focused professional with experience at Twizel Bakery, excelling in dining customer service and food safety awareness. Proven ability to enhance guest satisfaction through attentive service and proactive problem-solving. Skilled in order taking and maintaining cleanliness, contributing to a positive dining atmosphere and repeat business.
Overview
2023
2023
years of professional experience
Work History
Restaurant Waiter
Twizel Bakery
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Cultivated warm relationships with regular customers.
- Contributed positively to the overall workplace culture through proactive communication, problem-solving, and a commitment to continuous improvement.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Cashier
Seven Eleven
05.2021 - 03.2022
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
Education
High School Diploma -
Dang Valley Higher Secondary School
Dang , Nepal Skills
- Order taking
- Food safety awareness
- Cleanliness
- Table setting
- Personal hygiene
- Specials recommendations
- Food hygiene
- Food preparation knowledge
- Safe food handling
- Dining customer service
Languages
Japanese
Intermediate (B1)
English
Upper intermediate (B2)
Nepali
Advanced (C1)
Hindi
Upper intermediate (B2)
Timeline
Cashier
Seven Eleven
05.2021 - 03.2022
Restaurant Waiter
Twizel Bakery
High School Diploma -
Dang Valley Higher Secondary School