Diligent individual with over 10+ years of experience. Meticulous and comfortable working independently or in team setting. Highly-motivated in providing consistent, quality service for the growth of an organization.
Overview
17
17
years of professional experience
Work History
Senior Processor, HFT
Ocwen Financial Solutions Pvt. Ltd.
04.2021 - 12.2023
Reviewing Homeowner Insurance policies received from agencies of a customer.
Verify all necessary information from policies and clear any conditions present in the system and update all the necessary details in Encompass
Create conditions for any incomplete details or mismatch of information in the system.
Specialist
Hexaware Technology
10.2019 - 03.2021
Entering hotel contracts in third party system
Preparing reports for the client
Quality check of the work done by the subordinates.
Executive
Ezeego One Travel and Tours Limited
08.2016 - 10.2019
Entering Passenger details in company’s database
Liaise with the suppliers to issue clients traveling vouchers for sightseeing, hotel vouchers and transfer
Uploading clients invoice in system after verifying the details.
Consultant
Polaris Consulting & Services Pte Ltd.
09.2014 - 07.2015
Provides 1st line of support for queries and issues related to the Citi Velocity Research website
Assists in onboarding and data maintenance of clients and employees
Coordinates with 2nd Level Support Teams with regards to research, reports and issues related to the portal
Assists users in research functionalities and reports generation
Handles setup, maintenance, and queries for the Rates and Futures module on the Velocity Trading platform.
Research Assistant
Citigroup Global Markets India Private Limited
08.2010 - 09.2014
Collect client usage, entitlement and distribution data from various source systems, process errors, maintain data integrity and load results into warehouse system
Match client metrics received from external systems with client contact data held in Citi’s proprietary client management system
Report and flag records that cannot be matched for further analysis
Assist in the management of client vendor entitlements, particularly as it pertains to allowing clients to access Citi’s proprietary content
Assist in the production of periodic and ad-hoc research management reports
Implementation Consultant
JPMorgan Services India Ltd.
02.2009 - 03.2010
Opening or closing of an account under the customer existing profile
USD clearing services
Account Transfer services
Fund Transfer services
DDA Internet statement services.
Executive – Online Marketing Service
Ugam Solutions Pvt. Ltd.
08.2006 - 09.2008
Projects Worked on: Ridegear, Yahoo Product Pages, Fandango
Updating information on the client website.
Assigning task to colleagues.
Education
Master of Commerce -
University of Mumbai
04.2008
Bachelor of Commerce -
University of Mumbai
04.2006
Skills
Advanced Data Analysis
Workflow Management
Expert Communication
Customer Service
Attention to Detail
Critical Thinking
Teamwork and Collaboration
Languages
English
Hindi
Malayalam
Hobby
Listening music, watching sports like cricket and football.
Personal Information
Passport Number: X3825956
Date of Birth: 01/28/84
Nationality: Indian
Marital Status: Married
Religion: Catholic Christian
Timeline
Senior Processor, HFT
Ocwen Financial Solutions Pvt. Ltd.
04.2021 - 12.2023
Specialist
Hexaware Technology
10.2019 - 03.2021
Executive
Ezeego One Travel and Tours Limited
08.2016 - 10.2019
Consultant
Polaris Consulting & Services Pte Ltd.
09.2014 - 07.2015
Research Assistant
Citigroup Global Markets India Private Limited
08.2010 - 09.2014
Implementation Consultant
JPMorgan Services India Ltd.
02.2009 - 03.2010
Executive – Online Marketing Service
Ugam Solutions Pvt. Ltd.
08.2006 - 09.2008
Master of Commerce -
University of Mumbai
Bachelor of Commerce -
University of Mumbai
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