Biyao Yang
Christchurch
Summary
Results-driven quality control. Assigns grades and removes defective items to meet quality targets. Reports on findings and helps coordinate corrective actions at all production stages.
Overview
6
6
years of professional experience
Work History
Cashier Assistant
Taso's Takeaway
2023.03 - Current
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Trained new Cashier team members in customer service and money handling processes.
- Retrieved items for customers and verified prices.
- reconciled the cash drawer at the start and end of each shift, accounting for errors and resolving discrepancies.
- Helped customers complete purchases, locate items, and join reward programmes.
- Cleaned and sanitised the Cashier workstation and scanning area.
- Met customer needs through polite, friendly and attentive service.
- Answered questions about store policies and addressed customer concerns.
Chinese Restaurant Assistant
Madam Kwong
2022.12 - 2023.08
- Proven ability to develop and implement creative solutions to complex problems.
- Delivered services to customer locations within specific timeframes.
- Developed strong organisational and communication skills through coursework and volunteer activities.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
Assistant
Shanghai Jingsheng Supply Chain Management Co. Ltd
2019.11 - 2020.01
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
Assistant
Shandong Hengban Metal Materials Co. Ltd
2018.07 - 2018.10
Education
Bachelor of Commerce - Marketing Management And Research
The University of Canterbury
Christchurch, NZ06.2024
Skills
- Belt Conveyors
- Process Transactions
- Locations Expertise
- Shelf Facing
- Retail Operations
- POS Systems
- POS Transactions
- Restaurant Industry Knowledge
- Restaurant support
- Cantonese Chinese
- Time Management
- Fast Learner
- Computer Skills
- Team Collaboration
Timeline
Cashier Assistant
Taso's Takeaway
2023.03 - Current
Chinese Restaurant Assistant
Madam Kwong
2022.12 - 2023.08
Assistant
Shanghai Jingsheng Supply Chain Management Co. Ltd
2019.11 - 2020.01
Assistant
Shandong Hengban Metal Materials Co. Ltd
2018.07 - 2018.10
Bachelor of Commerce - Marketing Management And Research
The University of Canterbury
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