Blair Berrington
Botany,Auckland
Summary
Dynamic and results-oriented professional with extensive experience at Applejack’s, excelling in roles from Duty Manager to Head Chef. Proven track record in enhancing customer satisfaction and streamlining operations. Skilled in effective communication and stock management, successfully developed menus and led teams to achieve top-notch service standards.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Duty Manager
Applejack’s
11.2022 - Current
- Employing and training staff.
- Event management.
- Running and maintaining gambling machines.
- Promoted upcoming events and specials.
- Monitored quality standards in food and beverage production.
- Managed host duties.
Head Chef
Applejacks
10.2021 - 11.2022
- Overall maintenance of kitchen and quality standards.
- Addressed customer concerns promptly.
- Implemented effective waste management strategies.
- Performed stock audits.
- Managed scheduling of staff.
- Analyzed recipes to determine menu prices based on cost of food, labor and overhead.
- Developed menus and recipes for a variety of dishes, including appetizers, entrees, desserts, and specialty items.
Sous chef
Applejack’s
04.2020 - 10.2021
- Handled multiple aspects of food preparation.
- Performed stock audits.
- Generated unique and appealing food ideas.
- Handled customer complaints effectively.
- Conducted comprehensive training sessions for staff.
Education
NCEA Level 3 -
Macleans College
NZ LCQ -
Managers certificate -
Nat. Certificate In Business and administration Level 3 - Key in 45 words per minute, Manage and protect data on a computer system, Ergonomic principles, Produce business information using word processing functions
Skills
- Effective communication
- Customer Satisfaction Management
- Trustworthy performance
- Relationship building
- Workplace Engagement
- Effective Time Management
- Stock Management
Certification
- National Certificate In Computing Level 2, Use and maintain personal computer peripherals, Microsoft Word, Publisher, PowerPoint, Paint, Digital communications technologies, Maintain personal presentation and attitude in a workplace, Involving customer contact
- NZ LCQ
- Managers certificate
- Nat. Certificate In Business and administration Level 3, Key in 45 words per minute, Manage and protect data on a computer system, Ergonomic principles, Produce business information using word processing functions
Skills and Experience
Excellent customer experience dealing with incoming and outbound calls., Great interpersonal skills, enables me to work well in a team., I am able to listen/talk to people in a constructive manner., Highly disciplined, follow instructions and ask questions., Good attitude towards health and safety., Physically fit, can lift heavy loads., High endurance levels., Punctual and Reliable.
Timeline
Duty Manager
Applejack’s
11.2022 - Current
Head Chef
Applejacks
10.2021 - 11.2022
Sous chef
Applejack’s
04.2020 - 10.2021
NCEA Level 3 -
Macleans College
NZ LCQ -
Managers certificate -
Nat. Certificate In Business and administration Level 3 - Key in 45 words per minute, Manage and protect data on a computer system, Ergonomic principles, Produce business information using word processing functions
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