BLAIR MADDISON
Queenstown,OTA
Overview
25
25
years of professional experience
Work History
General Manager
Devil Burger Queenstown LTD
Queenstown, Queenstown
11.2017 - 07.2024
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Ensured compliance with local health department regulations regarding food safety standards.
- Oversaw product development initiatives from concept through completion stages.
- Analyzed existing processes for effectiveness and developed new systems as needed to enhance overall productivity levels.
- Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
- Created schedules and monitored payroll to remain within budget.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Restaurant Owner
El Pina/Mister Kiwi
Iquique , Iquique, Chile
04.2014 - 08.2017
- Maintained relationships with suppliers and distributors in order to secure best deals on orders placed .
- Created promotions and special events to attract customers and boost sales.
- Collaborated with chefs on new recipes, flavors and presentations for dishes served in the restaurant.
- Oversaw daily operations of the restaurant including staff scheduling, budgeting and inventory management.
- Established standards for quality control, customer service, health and safety regulations.
Financial Advisor
AMP South Financial services
Invercargill CBD, Invercargill
07.2005 - 11.2012
- Facilitated client meetings to discuss portfolio performance and suggest modifications as needed.
- Monitored client portfolios to ensure that recommended investments remain in line with their goals and objectives.
- Communicated regularly with clients via phone, email, or video conferencing regarding their financial matters.
- Identified new business opportunities through networking events or referrals from existing clients.
- Attended continuing education seminars to stay abreast of changes in the industry regulations and best practices.
Bar Manager
Old Man Rock/Chicos
Queenstown, Queeenstown
11.1999 - 08.2004
- Monitored the performance of bartenders to ensure that all customers received prompt service in a courteous manner.
- Resolved customer complaints regarding quality of food or beverage service in a timely manner.
- Ordered and maintained an adequate supply of alcoholic beverages, glassware, garnishes, ice, napkins, straws and other items needed for drinks.
- Developed drink recipes and menus to meet customer preferences while optimizing profitability.
- Ensured compliance with local health codes regarding food storage temperatures or alcohol serving guidelines.
Education
High School Diploma -
Southland Boys High School
Invercargill, NZ12-1990
Timeline
General Manager
Devil Burger Queenstown LTD
11.2017 - 07.2024
Restaurant Owner
El Pina/Mister Kiwi
04.2014 - 08.2017
Financial Advisor
AMP South Financial services
07.2005 - 11.2012
Bar Manager
Old Man Rock/Chicos
11.1999 - 08.2004
High School Diploma -
Southland Boys High School