Summary
Overview
Work History
Education
Skills
Golf
Golf, Snooker
Timeline
Generic

Blair Mitchell

Whangarei,Region

Summary

Proven leader in training and operations management, notably at Toll Group, where I spearheaded initiatives that significantly enhanced team productivity and customer satisfaction. Expert in developing effective training materials and delivering comprehensive training programs. Skilled in mentoring, with a knack for fostering professional growth, I excel in creating environments that promote continuous improvement and operational excellence.

Specialising in Transport Operation and Training requirements, delivering Dangerous Goods, OSH, F Endorsement certification and and working with regulators such as Mito, NZTA and Competenz as well as compliance with SOAC .

Also competent in writing and presenting material for moderation, such as the Load Restraint presentation and Unit Standard 1753 Assessment Schedule/Marking guide.

Overview

21
21
years of professional experience

Work History

Lead Trainer

Team Global Express
09.2018 - Current
  • Increased employee retention rates by providing ongoing support and mentorship to new hires during their onboarding process.
  • Facilitated learning through classroom instruction, on-the-job coaching and virtual training for employees.
  • Promoted a culture of continuous learning within the organization by regularly sharing industry trends and best practices among colleagues.
  • Improved employee skill sets by developing comprehensive training programs tailored to individual needs.
  • Created training schedules for trainees and presented weekly training programs.
  • Optimized training schedules to suit the availability of employees, ensuring minimal disruption to daily operations.

Operator Manager

Toll Group
08.2013 - 09.2018
  • Developed strong relationships with clients, resulting in increased customer satisfaction and retention rates.
  • Managed budgets effectively, balancing financial objectives with operational needs to achieve desired results.
  • Provided on-the-job training to newly hired workers and team members.
  • Worked outside in all weather conditions.
  • Enforced health and safety protocols to promote safe working environment.
  • Enhanced team productivity through effective training programs and performance evaluations.
  • Managed daily operations, ensuring a smooth workflow and timely completion of tasks.
  • Ensured compliance with industry regulations and standards, maintaining strict adherence to safety protocols at all times.
  • Coordinated production schedules to meet customer demands while maximizing resource utilization and minimizing costs.

Bulk Tanker Driver

Toll Group
08.2005 - 08.2013
  • Safeguarded the environment through proper spill prevention practices and prompt reporting of any issues encountered on the job.
  • Participated in ongoing training sessions and workshops to stay current on industry best practices, regulations, and technological advancements related to bulk tanker driving.
  • Achieved high levels of on-time performance using advanced navigation tools and strategic time management skills.
  • Exceeded expectations for safe driving metrics within the organization through constant vigilance behind the wheel and compliance with traffic laws.
  • Improved customer satisfaction by providing timely deliveries and maintaining open communication with dispatchers and clients.
  • Delivered products without incident or damage by adhering to strict handling guidelines for various hazardous materials.
  • Enhanced safety measures by conducting thorough pre-trip and post-trip inspections of the tanker truck.
  • Maintained accurate delivery records by diligently completing necessary paperwork and updating electronic systems.
  • Demonstrated adaptability by quickly adjusting to changes in routes or schedules due to unforeseen circumstances such as road closures or weather events.
  • Assisted in training new employees on company policies, safety protocols, and driving best practices to promote a strong team culture within the organization.
  • Completed incident reports for damages, accidents and other notable activities.
  • Performed regular inspections and reported issues to company mechanics.
  • Drove tanker trucks to make deliveries of gasoline, lubricating oil and crude oil to customers.
  • Unloaded fuel at gas stations, taking care to prevent spills.
  • Operated controls to load tanks at fuel distribution depots.
  • Maintained accurate logs and reports regarding on-time delivery of fuel, mileage covered and fuel consumed.

Commisioning Supervisor

TDC Sawmills
01.2004 - 08.2005
  • Ensured strict adherence to local regulatory requirements while executing commissioning tasks efficiently and effectively.
  • Identified opportunities for continuous improvement in commissioning methodologies, ultimately increasing customer satisfaction levels.
  • Developed comprehensive commissioning plans to ensure successful project completion on time and within budget.
  • Implemented quality control measures during commissioning activities, upholding high standards for all completed projects.
  • Supported training initiatives for operational staff, ensuring smooth transitions after project handovers.
  • Provided technical guidance to junior team members, fostering skill development and knowledge transfer.
  • Communicated with stakeholders on job milestones.
  • Devised and implemented safety protocols to reduce risks on construction and extraction sites.
  • Investigated and reported on accidents, injuries and near-miss incidents.
  • Trained workers in proper methods, equipment operation and safety procedures.
  • Inspected equipment and tools used for safe operation.
  • Collaborated on startup and performance testing of [Type] facilities to prepare for commissioning.
  • Advised and consulted with supervising engineer to achieve project goals.

Education

National Certificate Level 3 Commercial Road Trans

MITO
Wellington, NZ
11.2023

NZ Certificate in Rgulatory Compliance

EarnLearn
Wellington, NZ
05.2023

First Line Management

Forest Industries Training
Rotorua, NZ
12.2001

Skills

  • Mentoring abilities
  • Team Management
  • Training delivery
  • Coaching Techniques
  • Training Needs Analysis
  • Lesson Planning
  • Training and mentoring
  • Operations Management
  • Excellent Communication
  • Effective Communication
  • Documentation and Recordkeeping
  • Coaching and Development
  • Professionalism
  • Public Speaking
  • Class Scheduling
  • Classroom experience
  • Training material development
  • Compliance Training

Golf

14 Handicap, with some previous represetative experience

Golf, Snooker

14 Handicap

Some experience in representative competition

Timeline

Lead Trainer

Team Global Express
09.2018 - Current

Operator Manager

Toll Group
08.2013 - 09.2018

Bulk Tanker Driver

Toll Group
08.2005 - 08.2013

Commisioning Supervisor

TDC Sawmills
01.2004 - 08.2005

National Certificate Level 3 Commercial Road Trans

MITO

NZ Certificate in Rgulatory Compliance

EarnLearn

First Line Management

Forest Industries Training
Blair Mitchell