Dedicated housekeeper with a commitment to enhancing guest satisfaction through reliable service and attention to detail. Proven ability to adapt to changing priorities and effectively communicate with team members.
Overview
4
4
years of professional experience
Work History
Housekeeper
Quality Hotel Oceans Tutukaka
Tutukaka, Whangarei
08.2022 - Current
Reliability and Time management always showing up to shifts on time and taking others' shifts every time they were low on staff, making sure the rooms were done as fast as possible with as much quality as possible
Collaborated with team members to ensure timely completion of cleaning tasks and enhance guest satisfaction.
Provided customer service by interacting politely with guests and ensuring all requests were fulfilled promptly.
Displayed attention to detail by addressing customer needs and clarifying hotel policies to improve guest experience.
Managed unique customer requests and issues to provide personalized assistance
Shifted focus to address changing priorities throughout each day.