Summary
Overview
Work History
Education
Skills
Timeline
Generic

Blake Du Flou

Ngunguru,NTL

Summary

Dedicated housekeeper with a commitment to enhancing guest satisfaction through reliable service and attention to detail. Proven ability to adapt to changing priorities and effectively communicate with team members.

Overview

4
4
years of professional experience

Work History

Housekeeper

Quality Hotel Oceans Tutukaka
Tutukaka, Whangarei
08.2022 - Current
  • Reliability and Time management always showing up to shifts on time and taking others' shifts every time they were low on staff, making sure the rooms were done as fast as possible with as much quality as possible
  • Collaborated with team members to ensure timely completion of cleaning tasks and enhance guest satisfaction.
  • Provided customer service by interacting politely with guests and ensuring all requests were fulfilled promptly.
  • Displayed attention to detail by addressing customer needs and clarifying hotel policies to improve guest experience.
  • Managed unique customer requests and issues to provide personalized assistance
  • Shifted focus to address changing priorities throughout each day.

Education

NCEA Level 2 -

Te Kamo High School
Whangarei, NZ
11-2024

Skills

  • Customer service excellence
  • Customer needs assessment
  • Attention to details
  • Effective communication
  • Quick learner
  • Team Player
  • Positive Attitude
  • Warm and bubbly personality

Timeline

Housekeeper

Quality Hotel Oceans Tutukaka
08.2022 - Current

NCEA Level 2 -

Te Kamo High School
Blake Du Flou