Bob Peng
Auckland,AUK
Summary
At Daruma Ramen, I excelled in delivering exceptional customer service and maintaining high sanitation standards, showcasing my strong problem-solving abilities and attention to detail. My adeptness at multitasking and teamwork significantly enhanced dining experiences, reflecting my commitment to customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter
Daruma Ramen
Lunn Ave, Mt Wellington, Auckland
07.2023 - Current
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Refilled drinks as necessary, and served any requested condiments or accompaniments.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
Education
Bachelor of Arts - Design
University of Auckland
Auckland, NZ11-2025
High School Diploma -
Glendowie Collge
Auckland12-2022
Skills
- Good customer service and friendliness
- Problem solving
- Communication skills
- Patience and empathy
- Time management and multitasking
- Attention to detail
- Attention to Customer Satisfaction
- Adaptability
- Teamwork
Affiliations
- Gaming
- Designing and Sketching
- Outdoors
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Limited
Japanese
Limited
References
Naoki Taguchi:
Email: fpcnzgroup.naoki@gmail.com
Phone: 027-886-6336
Timeline
Restaurant Waiter
Daruma Ramen
07.2023 - Current
Bachelor of Arts - Design
University of Auckland
High School Diploma -
Glendowie Collge
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