Bob Peng
Auckland,AUK
Summary
At Daruma Ramen, I excelled in delivering exceptional customer service and maintaining high sanitation standards, showcasing my strong problem-solving abilities and attention to detail. My adeptness at multitasking and teamwork significantly enhanced dining experiences, reflecting my commitment to customer satisfaction and operational efficiency.
Overview
1
1
year of professional experience
Work History
Restaurant Waiter
Daruma Ramen
Lunn Ave, Mt Wellington, Auckland
07.2023 - Current
- Greeted customers, provided menus and answered questions about menu items.
- Assisted guests with making food and beverage selections.
- Took accurate food and drink orders, using a POS ordering software system.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Refilled drinks as necessary, and served any requested condiments or accompaniments.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
Education
Bachelor of Arts - Design
University of Auckland
Auckland, NZ11-2025
High School Diploma -
Glendowie Collge
Auckland12-2022
Skills
- Good customer service and friendliness
- Problem solving
- Communication skills
- Patience and empathy
- Time management and multitasking
- Attention to detail
- Attention to Customer Satisfaction
- Adaptability
- Teamwork
Affiliations
- Gaming
- Designing and Sketching
- Outdoors
Languages
English
Native/ Bilingual
Chinese (Mandarin)
Full Professional
Chinese (Cantonese)
Limited
Japanese
Limited
References
Naoki Taguchi:
Email: fpcnzgroup.naoki@gmail.com
Phone: 027-886-6336
Timeline
Restaurant Waiter
Daruma Ramen
07.2023 - Current
Bachelor of Arts - Design
University of Auckland
High School Diploma -
Glendowie Collge
Similar Profiles
Wilbert Thea RamaWilbert Thea Rama
Front of House Waiter at Sanuki Udon and Daruma RamenFront of House Waiter at Sanuki Udon and Daruma Ramen
Regina Dixon-ThomsonRegina Dixon-Thomson
Restaurant Manager at Daruma Japanese SteakhouseRestaurant Manager at Daruma Japanese Steakhouse
Yuji HayashizakiYuji Hayashizaki
Store Clerk at DarumaStore Clerk at Daruma
Suchita AgrawalSuchita Agrawal
TEACHER at VIBGYOR HIGH SCHOOLTEACHER at VIBGYOR HIGH SCHOOL
Xinyu ShenXinyu Shen
Assistant Teacher at New ChannelAssistant Teacher at New Channel