Boota Singh Thandi
Hamilton,WKO
Summary
Dynamic professional with a proven track record at ISS Facility Services, excelling in safety and customer satisfaction. I enhance operational efficiency and maintain high standards of cleanliness. Recognized for effective communication and time management, ensuring a welcoming environment for all stakeholders.
Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Known for reliability and excellent customer service, consistently delivering results.
Experienced with customer service, sales techniques, and product knowledge. Utilizes persuasive communication to connect with customers and recommend products. Track record of maintaining organized inventory and supporting team goals.
Overview
10
10
years of professional experience
Work History
Cleaner
ISS Facility Services
Hamilton, WKO
05.2023 - 04.2025
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
Security Officer
Zoom Security
Hamilton, WKO
11.2022 - 02.2023
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Retail Sales Associate
Easy Day
Saharanpur,India
01.2021 - 07.2022
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Streamlined checkout process, reducing wait times and improving customer satisfaction.
- Collaborated with team members to meet daily sales targets, contributing to overall store success.
Truck Driver
Banga Transport
Uttrakhand,india
02.2018 - 01.2021
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
Uber Partner
Uber
Chandigarh,punjab India
02.2017 - 11.2017
- Improved customer satisfaction by providing prompt and professional service as an Uber Partner.
- Developed strong time-management skills to ensure punctual pick-ups and drop-offs for passengers.
- Demonstrated flexibility by working nights, weekends, and holidays to accommodate passenger schedules.
- Consistently maintained positive reviews from passengers on the Uber platform due to exceptional service quality.
Travel Agent Assistant
Make My Trip
Chandigarh Punjab
03.2015 - 06.2016
- Streamlined booking processes for improved efficiency and reduced wait times for clients.
- Managed client inquiries promptly and efficiently, resolving issues quickly to maintain high levels of satisfaction.
- Assisted in the coordination of group travel arrangements, ensuring a smooth experience for all participants.
- Educated clients on important pre-travel information such as passport requirements, visa regulations, local customs, and health advisories.
- Handled complex multi-leg international bookings with precision, ensuring seamless travel experiences for clients.
- Created detailed travel itineraries, incorporating flight, accommodation, and activity options tailored to individual client needs.
- Liaised with airlines, hotels, tour operators, and transportation providers to confirm reservations and troubleshoot any issues that arose during clients'' trips.
Education
Arts
Chaudhary Charan Singh University
India07.2011
Skills
- Customer Satisfaction
- Cleaning and sanitizing
- Efficient cleaning techniques
- Chemical handling
- Health and safety compliance
- Incident reporting
- Security guard license
- CCTV monitoring
- Patrol operations
- Teamwork and collaboration
- Customer assistance
- Cash handling
- Retail sales
- Stocking and receiving
- Valid Driver's license
- Safe driving practices
- Punctual and reliable
- GPS and route planning
- Vehicle inspection
Timeline
Cleaner
ISS Facility Services
05.2023 - 04.2025
Security Officer
Zoom Security
11.2022 - 02.2023
Retail Sales Associate
Easy Day
01.2021 - 07.2022
Truck Driver
Banga Transport
02.2018 - 01.2021
Uber Partner
Uber
02.2017 - 11.2017
Travel Agent Assistant
Make My Trip
03.2015 - 06.2016
Arts
Chaudhary Charan Singh University