Summary
Overview
Work History
Education
Skills
Timeline
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Boshra Al Bdewi

Dunedin,OTA

Summary

Dedicated and compassionate professional with a strong helping nature and exceptional interpretation skills. Known for demonstrating empathy, active listening, and effective communication to understand and address individual needs. Skilled in translating complex information into clear, accessible language, facilitating better understanding and decision-making. Adept at building rapport and fostering positive relationships in diverse settings. Committed to providing supportive assistance and ensuring client or stakeholder satisfaction through attentive service and insightful interpretation. A proactive team player with a genuine passion for making a meaningful difference through dedicated support and effective communication.

Overview

8
8
years of professional experience

Work History

Pharmacy Assistant

Chemist Warehouse
03.2023 - 02.2025
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Operated the cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Responded to telephone inquiries and provided information about order status, store hours and pharmacy procedures.

Bilingual Tutor

Dunedin Secondary Schools
08.2022 - 12.2022
  • Served as translator and interpreter for written and verbal communication to students, parents and staff members.
  • Worked closely with students on specific class struggles, closely reviewing materials and assignments to offer targeted help.
  • Assisted students in achieving better understanding of specific subject material and taught study skills necessary for academic success.

Babysitter

Friends
01.2020 - 06.2022
  • Communicated positively with children.
  • Supervised children during parental absence.
  • Monitored children's safety and well-being to prevent accidents.
  • Prepared healthy, age-appropriate snacks and meals.
  • Taught children to organize toys, wash hands and share by leading by example.

Volunteer

Quarantine Island
12.2020 - 01.2021
  • Planting and watering variety of trees in locations specified by supervisors.
  • Moving waste and unwanted things to keep area clean.
  • Work in team spirit to achieve goal.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.

Volunteer

Red Cross
01.2017 - 10.2019
  • Assisted with special events or programs.
  • Communicating and presenting former refugee.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.
  • Raised funds for organizations.
  • Communicated with staff members to stay informed about volunteer opportunities and events.

Education

High School Diploma -

Queens High School
Dunedin, OTA
12.2021

Skills

1 Medical Terminology Proficiency

Ability to accurately understand and interpret complex medical terms and concepts

2 Active Listening and Empathy

Strong listening skills combined with a compassionate approach to ensure patients' concerns are understood and conveyed appropriately

3 Cultural Competence

Sensitivity to cultural differences to facilitate respectful and effective communication between patients and healthcare providers

4 Clear and Concise Communication

Ability to convey information accurately and understandably in both languages, ensuring clarity in high-stakes situations

5 Confidentiality and Ethical Practice

Adherence to strict confidentiality protocols and ethical standards necessary in healthcare settings

Timeline

Pharmacy Assistant

Chemist Warehouse
03.2023 - 02.2025

Bilingual Tutor

Dunedin Secondary Schools
08.2022 - 12.2022

Volunteer

Quarantine Island
12.2020 - 01.2021

Babysitter

Friends
01.2020 - 06.2022

Volunteer

Red Cross
01.2017 - 10.2019

High School Diploma -

Queens High School

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Boshra Al Bdewi