Braden Norris
Greymouth, Greymouth
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
15
15
years of professional experience
Work History
Cleaning Crew Manager
Msn Enterprises
05.2021 - Current
- Communicated repair needs to maintenance staff.
- Conducted regular room inspections to verify compliance with housekeeping standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Completed schedules, shift reports, and other business documentation.
- Evaluated employee performance and developed improvement plans.
- Adhered to safety protocols by enforcing proper equipment usage.
Countdown Online Supervisor
Countdown
10.2020 - 08.2023
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Achieved results by working with staff to meet established targets.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
Hospotality
Monteiths/ Stellas Cafe
07.2018 - 04.2021
- Completed daily side work and opening and closing duties without fail.
- Organized, stocked and cleaned establishment's front lobby during shifts to maintain welcoming appearance.
- Cross-trained to handle different restaurant roles, including bar, kitchen and to-go stations.
- Helped facilitate cooperation between service and kitchen staff to professionally meet guest needs and resolve problems.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Maintained balanced cash drawer with correct money values and accurate documentation.
Education
NCEA LEVEL 2 -
Papanui High School
Christchurch, CANSkills
- Purchasing
- Cost Control
- Menu Development
- Meal Preparation
- Kitchen Equipment Operation and Maintenance
- Food Plating and Presentation
- Food Quality
Timeline
Cleaning Crew Manager
Msn Enterprises
05.2021 - Current
Countdown Online Supervisor
Countdown
10.2020 - 08.2023
Hospotality
Monteiths/ Stellas Cafe
07.2018 - 04.2021
NCEA LEVEL 2 -
Papanui High School
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