Bradley Trott
Nelson,New Zealand
Summary
Motivated professional seeking the Explosive Detector Dog Handler position with Aviation Security in Christchurch. Eager to contribute security, surveillance, and proactive threat response skills to ensure airport safety and support national security.
Overview
9
9
years of professional experience
Work History
Customer Service Officer
Nelson Airport
10.2022 - Current
- Provided frontline support and assistance, demonstrating quick adaptability to potential security concerns.
- Streamlined communication between customers and internal departments for timely issue resolution.
- Collaborated with team members to identify areas of improvement in processes, resulting in more efficient service delivery.
Asst. Customs Officer Maritime
NZ Customs Service
10.2020 - 10.2022
- Monitored vessels for compliance, noting breaches and escalating non-compliance—developed crucial security-focused skills.
- Maintained up-to-date knowledge of changing customs legislation
- Utilized clear communication and interpersonal skills to build relationships with PCBUs
Operations Manager
INNBetween Lodge & Backpackers
12.2019 - 10.2020
- Managed daily operations, implemented security protocols, and enhanced safety measures.
- Improved operational efficiency by streamlining processes and implementing cost-saving measures.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
Intl. Flight Attendant
Air New Zealand
03.2015 - 12.2019
- Ensured on-time performance, passenger safety, and efficient response to emergencies.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Handled medical emergencies calmly and competently following established protocols while liaising with the flight crew as needed.
Education
Air New Zealand Aviation College
Auckland2015
Certificate IV - Foundations in Project Management -
Coursera
Online2023
Skills
- Adaptability to dynamic environments
- Attention to detail and observation
- Effective communication and teamwork
- Crisis management and emergency response
- Security and surveillance experience
aspirations
Enthusiastic about transitioning into aviation security, particularly in explosives detection. Eager to undergo comprehensive training with Aviation Security.
training
- Completed various security-related programs
- Understanding Unconscious Bias
- Officer Safety Tactical Training
- Highjack Training, and more.
Languages
Spanish
Elementary
English
Native or Bilingual
Timeline
Customer Service Officer
Nelson Airport
10.2022 - Current
Asst. Customs Officer Maritime
NZ Customs Service
10.2020 - 10.2022
Operations Manager
INNBetween Lodge & Backpackers
12.2019 - 10.2020
Intl. Flight Attendant
Air New Zealand
03.2015 - 12.2019
Air New Zealand Aviation College
Certificate IV - Foundations in Project Management -
Coursera
Similar Profiles
NATALIE AGUIRRENATALIE AGUIRRE
Chiropractic Assistant at Nelson & Nelson Chiropractic CentersChiropractic Assistant at Nelson & Nelson Chiropractic Centers
AGUSTINA RAJINOAGUSTINA RAJINO
Maximo Projects Specialist at Port Nelson Ltd, Port Nelson LimitedMaximo Projects Specialist at Port Nelson Ltd, Port Nelson Limited
Ion VaduvaIon Vaduva
Semi-Skilled Laborer at Houston Airport System - Bush Intercontinental AirportSemi-Skilled Laborer at Houston Airport System - Bush Intercontinental Airport