Brady Logan
Wellington
Summary
Successful HR Assistant with background completing various administrative support and general human resources duties. Reliable with well-rounded skills to aid employees and department staff. Well-qualified with proven success in improving operations and solving problems. Ready to leverage training and experience to take on new professional challenges.
Overview
11
11
years of professional experience
Work History
HR Assistant
New Zealand Police National Headquarters
2023.01 - Current
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Responded to inquiries by answering telephone calls, in-person questions and emails from a company with over 17,000 employees.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Ensured accuracy of personnel records by meticulously maintaining confidential files and databases.
- Actively joining and completing projects within cross-functional teams.
- Maintained compliance with labour laws by adhering to Police practices and policies.
- Increased efficiency in HR operations through regular evaluation of workflows, identifying areas for improvement or automation.
Assistant Store Manager
McDonalds
2013.09 - 2023.01
- Supervised and evaluated over fifty staff. This included other managers, enabling them to improve skills, achieve daily objectives and attain advancement.
- Attained an expert level of product/procedural knowledge, becoming the go-to person on the floor for information/ assistance.
- Quickly learnt new skills and applied them to daily tasks, improving efficiency and productivity.
- I have run multiple departments at McDonald's including, People Performance, Product Quality and Customer Experience
- People Performance - Hiring, training and staff development.
- Developing trainee managers through guided theory and practical work.
- Coached staff in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings
- Customer Experience - Weekly scheduling. Sales and target analysis.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Walked through store areas every month to identify and proactively resolve issues negatively Impacting operations.
- Product Quality - Twice weekly ordering and fortnightly stock takes for a medium sized food chain.
- Alternated goods in inventory by observing, using the first-in/first-out approach to keep shelves organized and properly stocked.
- Communicating with contractors on a biweekly basis
Education
Certificate Level 4 -
McDonalds
01.2023
NCEA Level 3 -
Tawa College
Wellington04.2015
Skills
- Employee Relations
- File Maintenance
- Human Resources Records
- Benefits Administration
- HR Policies
- Human Resources Support
- Problem-Solving
- Critical Thinking
- Team Player
- Human Resources Administration
Hobbies
Football: I am the captain for an indoor football team. Through our dedication, we were able to win the 2023/2024 division three championship. I also play for an 11 a-side social team for western suburbs with a group of friends.
IT and Computers: These have always intrigued me and I am always looking to gain more knowledge and adapt my skills in this area.
Timeline
HR Assistant
New Zealand Police National Headquarters
2023.01 - Current
Assistant Store Manager
McDonalds
2013.09 - 2023.01
Certificate Level 4 -
McDonalds
NCEA Level 3 -
Tawa College
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