Summary
Overview
Work History
Education
Skills
Personal Information
References
Achievementsandabilities
Certification
Timeline
Generic

Brandon Chapman

Ranui,Auckland

Summary

I am a strong team player and always complete tasks to a high degree of quality and to deadline. Well-qualified Operations Support Manager bringing 10 years of Concrete and Construction experience. Dedicated leader with excellent problem-solving and communication skills. Pursuing new growth-oriented career opportunity.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Operations Support Manager

Stevenson Concrete
11.2023 - Current
  • In this role I help the senior management team run the day to day of the business in Auckland, Looking after 4 Depots
  • I have been helping the depot managers make improvements to the operation of the business as well as help with sales to grow our market share
  • I also assist with technical team with site visits to help customer understanding and manage our quality outgoings
  • Also running and managing my own projects including dismantling and demolition of one of our depots
  • Enhanced team productivity by providing ongoing training and development opportunities.
  • Established a culture of collaboration among team members that fostered continuous learning and knowledge sharing.
  • Facilitated change management initiatives, leading teams through transitions smoothly while minimizing disruptions in operations performance.

Accounts Manager / Assistant Manager

Atlas Concrete
05.2021 - 11.2023
  • I stated as Accounts Manager where I oversaw the company’s clients Accounts and making sure their needs were taken care of, as well as selling Atlas concrete’s products
  • Collaborated with sales teams to identify new opportunities, driving revenue growth.
  • Strengthened relationships with key clients, leading to increased repeat business.
  • In February 2022 I got promoted to Assistant Manager looking after the day to day running of Panmure Depot
  • Having to manage 26 staff and keeping production of the plant running
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Fuel on Site Delivery

Waitomo Fuels
05.2019 - 05.2021
  • In this role I manage my schedule of duties including time management, making sure customers are looked after when requiring Fuel
  • I also take my own calls for booking in customers and fitting them into my schedule to make sure they get Fuel as required

Batcher / Operator

Bridgeman Concrete
08.2016 - 05.2019
  • My role was Batcher / Operator, weighing each load into the hopper of all aggregate to make each load using a 18T loader
  • Batched using Command Batch (dry batch)
  • I helped to deliver concrete driving 6 and 8 wheeler trucks, having road ranger experience
  • I also acted as Support Manager as required

Yard Man/Driver

Holcim Concrete
11.2015 - 07.2016
  • My duties included driving all the trucks for services as well as yard duties also operating a loader and forklift
  • Also helped the Batcher when required (wet batch)

Education

Automotive Engineering -

Unitec

Year 13 - Passed - English, Math, Computers, Science, Physical Education

Massey High School

Skills

  • Operational Efficiency
  • Scheduling Coordination
  • Performance Improvements
  • Compliance requirements
  • Customer Service
  • Problem-Solving
  • Team Leadership
  • Decision-Making
  • Organizational Management
  • Health and safety compliance
  • Operations Management
  • Work flow planning

Personal Information

Date of Birth: 01/15/95

References

On Request 

Achievementsandabilities

  • Current clean full driver’s license (own my own vehicle)
  • Licenses held: Class 4, 2, 1, Forklift, Wheels, Tracks
  • Completed workplace comprehensive first aid course.
  • A loyal, trustworthy and motivated team player.
  • Organized and pays attention to detail.
  • Take pride in work and always achieve tasks to high quality.
  • A good knowledge and practical use of computing, including word, excel and power point presentations, email and management.

Certification

License Endorsements Class 1,2,4 F,W,T

Timeline

Operations Support Manager

Stevenson Concrete
11.2023 - Current

Accounts Manager / Assistant Manager

Atlas Concrete
05.2021 - 11.2023

Fuel on Site Delivery

Waitomo Fuels
05.2019 - 05.2021

Batcher / Operator

Bridgeman Concrete
08.2016 - 05.2019

Yard Man/Driver

Holcim Concrete
11.2015 - 07.2016

Year 13 - Passed - English, Math, Computers, Science, Physical Education

Massey High School

Automotive Engineering -

Unitec

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Brandon Chapman