Brandon Swanson

Training new team on correct processes for food safety and consistent paper trail. (food preperation, temperature control, Cross contamination of species, cleaning schedule, Delivery write ups For CNR)

• Having Monthly stocktake to keep control of fresh stock levels.
• Passing all Internal and government food safety audits (store hadn't passed in previous 5 years)
• Increasing revenue From 13k weekly to 25k weekly while maintain same staffing levels
• Weekly rostering implementation for team via Kronos system.
• Was appointed stockloss expert for store to help other departments to reduce waste and increase sales.
• Maintains food safety standards while going through refurbishment of store (contractors in department daily)

• Stepping up to manage the previously mentioned team of 30.
• Working towards KPI's for our own bonuses throughout the year.
• Continually training team to create a more friendly and efficient environment.
• Dealing and helping with Staffing issues between different dynamics of people.

• Working to provide the best product available at the time if not, Making substitutes with common sense.
• Looking after a larger team of 30 on certain days when manager wasn't available.
• Working to a time schedule, as people want receive a product at the time they have requested after already paying.
• Deal with any Technical issues either through the system or the equipment we used.

• Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
• Streamlined operations for increased efficiency through regular process reviews and implementing necessary changes.
• Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
• Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
• Developed staff skills through targeted training programs, resulting in improved performance and career growth opportunities.

• Enhanced bakery operations by effectively supervising and coordinating staff duties.
• Streamlined bakery processes for improved efficiency and productivity.
• Trained new employees in bakery procedures, ensuring consistent performance standards across the team.
• Managed daily production schedules, ensuring timely completion of all orders while minimizing costs.

• Reduced waste by efficiently managing inventory and rotating products to ensure freshness.
• Maintained high-quality standards by closely monitoring baking processes, adjusting recipes as needed for optimal results.
• Streamlined bakery operations through the implementation of efficient work procedures and time management techniques.
• Shows work ethic, 3am or earlier starts

• Improved client fitness levels by developing personalized workout plans and monitoring progress.
• providing one-on-one consultations and group training sessions.
• Increased client retention through consistent communication, motivation, and support.
• Boosted gyms revenue by promoting additional services to existing clients.
• Scheduling processes for better time management and session availability.
• Educated clients on proper exercise techniques, reducing risk of injury during workouts.
• Working through Covid-19 Restrictions.

• Enhanced customer satisfaction by efficiently scanning items and accurately processing payments.
• Provided exceptional service to customers, promptly addressing concerns and answering inquiries.

• Ensured freshness and quality of products by monitoring expiration dates and rotating stock accordingly.
• Maintained a clean and organized workspace, adhering to strict sanitation standards for optimal food safety.