Braxton Kohere
Avondale,,Auckland
Summary
Dedicated team-player and detail-oriented student with experience analysing quantitative and qualitative data using tools such as Microsoft Office (i.e., excel, teams), JAMOVI, and Qualtrics to generate invaluable insights. Proven ability to collaborate within multidisciplinary teams, manage project timelines, and communicate findings effectively through engaging reports. Alongside this, a catering professional with a strong background in customer service, hospitality, and proven expertise in managing diverse client needs, ensuring exceptional guest experiences, and maintaining high standards in fast-paced environments.
Overview
5
5
years of professional experience
Work History
FOH Catering Assistant
Flametree
01.2024 - 05.2024
- Provided friendly, courteous service to thousands of youth in student halls
- Cleaned and maintained 7 major kitchen stations across 1 floor to promote team efficiency.
- Collaborated with team members to execute seamless catering events and service delivery for clients.
- Maintained strict adherence to food safety guidelines, preventing any potential health risks or violations.
Intern Staff Member
South Waikato Achievement Trust
11.2022 - 03.2023
- Interned here 2 summers in a row
- Supported client workers with disabilities for a guided integration into neurotypical society, often trusted to support them unsupervised
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Gained valuable experience working within the support work industry, applying learned concepts directly into relevant work situations.
Counter/Kitchen Attendant
Lomand Takeaways
06.2019 - 11.2022
- Operated register efficiently, reducing wait times and improving customer experience of over 100 customers daily.
- Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
- Mentored new team members on best practices for exceptional counter service, promoting a culture of continuous improvement.
- Contributed to inventory management, accurately tracking stock levels and ensuring availability of popular items.
Lifter
ArboGen Nursery
04.2021 - 06.2021
- Collaborated effectively with team members to complete large-scale projects within tight deadlines (generally 1000 boxes of 100 tree seedlings a day) while maintaining high-quality standards.
- Adapted to shifting priorities and fluctuating workload demands with flexibility and resilience, effectively managing tasks while remaining focused on achieving desired results.
- Reduced manual labor requirements by proficiently operating material handling equipment such as cutters, pallet jacks, and forklifts.
Education
Bachelor of Arts - Psychology, Education
Auckland University of Technology
01-2024
Skills
- Technical Proficiency: Proficient in Microsoft Office Suite and data analysis software, with a strong aptitude for learning new technologies
- Results-Orientated Professional: Proven track record of achieving measurable results and exceeding goals in customer service/hospitality and team collaboration
- Adaptable and Resourceful: Flexible availability and adaptable in fast-paced environments, with the ability to prioritise tasks and meet deadlines
- Administration skills: Demonstrated by having worked as a Catering Assistant, performing stock take duties and as a Counter Attendant, handling money
Additional Skills/Certifications
- LifeKeepers Suicide Prevention
- Customer Service
- Volunteer trainee to be a supportive person for those seeking mental wellbeing at Tuhono Aotearoa
- Voluntary work as a commercial cleaner and seasonal vegetable/fruit harvester
- First Aid
Timeline
FOH Catering Assistant
Flametree
01.2024 - 05.2024
Intern Staff Member
South Waikato Achievement Trust
11.2022 - 03.2023
Lifter
ArboGen Nursery
04.2021 - 06.2021
Counter/Kitchen Attendant
Lomand Takeaways
06.2019 - 11.2022
Bachelor of Arts - Psychology, Education
Auckland University of Technology
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