Breanna Sumner
Auckland
Summary
Proven leader and effective communicator, adept at fostering positive environments and building relationships, as demonstrated at The Y. Skilled in conflict resolution and team management, with a strong background in customer experience and computer proficiency. Achieved seamless program operations by leveraging expertise in child supervision and safety awareness, ensuring client satisfaction and team efficiency.
Overview
10
10
years of professional experience
Work History
OSCAR Team Leader
The Y
10.2023 - 09.2024
- Ran Afterschool and Holiday programmes alone and with other staff members.
- Responsible for appropriately delegating responsibilities, maintaining staff ratios and communicating with clients and managers about the programme.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members and clients, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
YMCA Team Member
The Y Central
02.2023 - 10.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Assisted in the management of one of the sites. Including communicating with all clients and management to aid a safe, reliable work space.
- Picked up and dropped of children to Before and Afterschool care.
- Supervise and assist in all roles including preparing food, children's activities, safe guarding and holiday programmes.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Equine Treatment Crew
Massey Universtiy Equine Veterinary Clinic
03.2022 - 10.2023
- Promoted a positive work atmosphere by actively supporting team members during high-stress and emotional situations.
- Assisted with all aspects of the Clinic operations, helped with sick and injured animals, hold animals for x-rays and procedures, surgeries.
- Aided the insertion of IV lines and blood work, preparing equipment, mucking out, preparing food and cleaning equipment.
Milking Employee
Red Oak Limited
06.2021 - 07.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with all aspects of milking and farm responsibilities. Worked with other team members to get the milking done efficiently and safely.
Office Assistant/Cleaner
Ecosolar Limited
03.2015 - 11.2020
- Assisted in filing and general data entry, ensure weekly cleaning of office.
- Keeping supplies stocked and looking after equipment.
Equestrian Yard Assistant
Maria Milller Equestion
02.2016 - 11.2018
- Managed stable operations and ensured proper care for all resident horses, maintaining a healthy environment.
- Greeted and assisted clients with handling, tacking up and riding their horses.
- Managed equestrian yard sole charge.
- Assist teaching and being aware of clients safety.
- Provided expert riding instruction to clients of various skill levels, fostering improvement and confidence in their abilities.
- Assisted with everyday responsibilities of horse care including mucking out, riding, handling young horses.
Education
Bachelor of Science - Animal Science
Massey University
Palmerston North, NZ11.2025
High School Diploma -
Rangitoto College
Browns Bay, NZ11.2020
Skills
- Good communication skills - able to communicate well with customers, team members and adults and children from various cultures and backgrounds
- Child supervision skills - experienced in supervising children and activities
- Customer experience skills - professional and polite to customers, able to engage and help clients/customers with specific requests and manage large groups
- Relationship building skills - built ongoing relationships with regular clients, understanding their indervidual needs
- Great team working skills - able to work with a variety of people of all ages and backgrounds
- Computer skills - able to use various computer programmes with excellent math skills
- Safety awareness skills - experienced at understanding and practising safe lifting and workplace safety
- Responsible and reliable - show up early to each shift
- Quick learner - able to pick up new tasks and concepts easily
- Good initiative - can see jobs that need doing without being asked
- Capable and competent - able to manage a variety of situations often in busy environments and remain calm Competent working sole charge
Interests
- Rugby - Currently playing Rugby Union for Massey/Kumeu Womens Rugby.
- Manage and care for my own horses, and enjoy competing in various level competitions.
- Gym and keeping fit - enjoy the fitness and challenge of achieving new goals
- Water sports
- Tramping
References
Donnelle Pilcher
Ecosolar - Director
0274363769
Maria Miller
Maria Miller Equestrian - Director
0211522423
Tara Vrensen
The Y North - Director
0277002504
Timeline
OSCAR Team Leader
The Y
10.2023 - 09.2024
YMCA Team Member
The Y Central
02.2023 - 10.2023
Equine Treatment Crew
Massey Universtiy Equine Veterinary Clinic
03.2022 - 10.2023
Milking Employee
Red Oak Limited
06.2021 - 07.2022
Equestrian Yard Assistant
Maria Milller Equestion
02.2016 - 11.2018
Office Assistant/Cleaner
Ecosolar Limited
03.2015 - 11.2020
Bachelor of Science - Animal Science
Massey University
High School Diploma -
Rangitoto College
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