I am currently looking for a retail position which utilises my current skills and experience and offers the opportunity for additional training and career advancement.
Overview
22
22
years of professional experience
Work History
Assistant Manager
Hannahs
Newmarket , Auckland
08.2022 - Current
Responsible for opening and closing shifts.
Provides guidance and support to junior staff members delegating daily tasks, projects, and objectives.
Promotes high customer satisfaction with knowledgeable and friendly service.
Fragrance Counter Manager
Life Pharmacy 277
Newmarket , Auckland
11.2013 - 01.2015
Creating beautiful merchandising displays.
Performed daily opening and closing procedures.
Managed inventory of fragrances.
Managing the store’s Life Pharmacy Rewards system.
Lancôme Beauty Advisor 2IC & Fragrance Consultant
Life Pharmacy 277
Newmarket , Auckland
08.2011 - 10.2013
Makeup, skincare and fragrance consultations.
Makeup application and facials.
Running skincare and makeup events.
Front of House Server
Cocolat
Adelaide East End , Adelaide
10.2006 - 12.2007
Sole charge of opening store and preparing for service: setting up outdoor tables and seating, counting floats, preparing gelato tubs, making ganache, setting up crepe and coffee machines and being daytime barista.
Duties also included: garnishing dishes and beverages, keeping work areas clean and food items stocked, making crepes, doing dishes, regular stock takes and making retail displays.
Promoted high customer satisfaction by providing knowledgeable and friendly service.
Barista
The Paddington
Parnell, Auckland
01.2006 - 08.2006
Responsible for opening and setting up front of house: arranging indoor and outdoor seating areas, rolling cutlery, stocking fridges and setting up coffee machine.
Other duties included: day barista, serving food, clearing tables, closing café area at end of day and setting up for night staff.
Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
Bartender and Waitress
Reef Bar
Mission Bay, Auckland
08.2005 - 01.2006
Bartending included: serving alcohol and making cocktails, making coffee, serving food, cleaning and stocking fridges, polishing glasses and cutlery.
Day shift included: opening bar and setting up for day service, opening tills, setting up coffee machines, waiting tables and prepping bar area for night shift with ice, garnishes, stocking fridges, polishing glasses and cleaning shelves.
Beauty Advisor (Part-time)
Smith & Caughey’s
Auckland CBD, Auckland
01.2003 - 08.2005
Providing service on all the different cosmetic counters.
Built positive customer relationships with high-quality service and focus on gaining loyalty.
Giving makeup, skincare and fragrance advice.
Lancôme Beauty Advisor 2IC
Smith & Caughey’s
Auckland CBD, Auckland
01.2002 - 12.2003
In my time working as a Lancôme Beauty Advisor, the Counter Manager and myself were awarded the Lancôme Regional Beauty Advisor Award after our counter broke the national sales record.
My position included: opening and cashing up, makeup and skincare advice, makeup application, making displays, cleaning, customer follow-ups and stock takes.
Education
Bachelor of Visual Arts - Contemporary Jewellery Design And Illustration
The University of Auckland
11-2009
Diploma - Makeup Artistry And Special Effects
Cut Above Academy
Auckland CBD
11-2000
Skills
Friendly and customer focused with sound experience in retail and hospitality
Good team player experienced in positions where sole duty is required
Experienced in supervising the team and delegating tasks
Honest and reliable with proven sales abilities
Detail orientated
Good literacy and numeracy skills
Timeline
Assistant Manager
Hannahs
08.2022 - Current
Fragrance Counter Manager
Life Pharmacy 277
11.2013 - 01.2015
Lancôme Beauty Advisor 2IC & Fragrance Consultant
Life Pharmacy 277
08.2011 - 10.2013
Front of House Server
Cocolat
10.2006 - 12.2007
Barista
The Paddington
01.2006 - 08.2006
Bartender and Waitress
Reef Bar
08.2005 - 01.2006
Beauty Advisor (Part-time)
Smith & Caughey’s
01.2003 - 08.2005
Lancôme Beauty Advisor 2IC
Smith & Caughey’s
01.2002 - 12.2003
Bachelor of Visual Arts - Contemporary Jewellery Design And Illustration