Breeana King
Hastings,Hawkes Bay
Summary
Customer service associate with 5+ years experience in face paced retail environments, consistently achieving a high customer satisfaction rating. I was able to drive sales by effective merchandising and customer service and having conversations with customers and helpful feedback from customers so that i knew there were areas that needed to be improved. Skilled in handling high volume as well as multiple ways of payment transactions and 100% customer satisfaction. I thrive on keeping people and customers happy and confident in what they are wanting to purchase.
Overview
7
7
years of professional experience
Work History
Warehouse Distributor
Archant
Hastings , Hawke’s Bay
04.2023 - 05.2025
- Loaded and unloaded delivery trucks, managing the distribution of goods to appropriate storage areas.
- Maintained cleanliness and organization of the warehouse to facilitate efficient operations.
- Implemented safety protocols, minimizing workplace accidents and promoting a safe working environment.
- Assisted in packaging and labeling of products for shipment, adhering to company standards.
- Performed regular maintenance on warehouse equipment to ensure operational efficiency.
- Conducted routine quality checks on incoming and outgoing goods to maintain product integrity.
- Collaborated with team members to streamline warehouse operations and increase productivity.
- Monitored supply levels and reordered stock as necessary to avoid shortages or excess.
- Provided customer service support, addressing inquiries and resolving issues related to shipments.
- Assisted in the assembly of customer orders, ensuring accuracy and timely dispatch.
- Managed inventory control, ensuring accurate stock levels and prompt order fulfillment.
Sales and Service Assistant
Farmers
Napier , Hawke’s Bay
03.2022 - 03.2023
- Work successfully with diverse group of coworkers to accomplish goals and address goals issues
- Calculated accurate bill amounts and processed cash, credit card payments, finance card, gift cards, buy now and pay later and WINZ payments
- Merchandised kids clothing and accessories, making sure they are coordinated and in their storyline's
- Made sure all stock levels were accurate
- Participated in stocktakes-making sure all the numbers match and making sure we have the correct amount of stock
- Putting customers first before anything else
- Helped customers by assisting them and their needs
Bar and Wait Staff
Carl Lepist
Havelock North
05.2020 - 08.2021
- Calculated accurate bill amounts and processed cash and credit card payments
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens
- Promoted desserts, appetizers and specialty drinks to optimize sales
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification
- Prepared and served hot and cold beverages such as coffee, espresso drinks, blended coffees and teas
Kitchen Hand and Wait Staff
Ana popovich
Hawkes Bay
02.2020 - 10.2020
- Prepared pizzas, appetizers and set up garnish stations to assist kitchen staff
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items
- Plated food and assessed plate presentation to maintain highest standard of food quality
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens
- Implemented sanitary food handling, holding and service protocols
- Promoted another round of food/drinks to optimize sales
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor
Catering Assistant
Bex Tacon
Hawkes Bay
11.2018 - 02.2019
- Worked successfully with diverse group of coworkers to accomplish goals and address goals issues related to our products and services
- Juggled multiple projects and tasks to ensure high quality and timely delivery
- Catering to all events over the Hawkes Bay region
- Setting up and dismantling event sites
- Responsibility of the preparation and serving of food and beverages
- Great customer service skills when customers were intoxicated or not
Education
Bachelor of Food And Beverage - Food And Beverage
EIT Taradale
Taradale, NZ01-2020
Skills
- Cycle counting
- Pallet jacking
- Shipping and receiving
- Warehouse safety
- Supply chain
- Stock rotation
- Retail merchandising expertise
- Fashion retail
- Decision-making
- Time management
- Customer satisfaction measurement
- Problem-solving
- Multitasking and organization
References
References available upon request.
Timeline
Warehouse Distributor
Archant
04.2023 - 05.2025
Sales and Service Assistant
Farmers
03.2022 - 03.2023
Bar and Wait Staff
Carl Lepist
05.2020 - 08.2021
Kitchen Hand and Wait Staff
Ana popovich
02.2020 - 10.2020
Catering Assistant
Bex Tacon
11.2018 - 02.2019
Bachelor of Food And Beverage - Food And Beverage
EIT Taradale
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