Brenda Amanaki
Auckland
Summary
Responsible and technical individual with four years experience in veterinary laboratory testing and three in customer service. Skilled in haematology, serology, and cytology testing, following standard operating procedures. Seeking opportunity for professional development and to enhance communication and interpersonal skills.
Overview
8
8
years of professional experience
Work History
Haematology technician
Awanui veterinary
09.2021 - 03.2025
- Routinely analysed blood film morphology and performed complete blood counts using microscopy. Conducted ELISA and coagulation assays as part of routine diagnostics. Provided diagnostic evaluations through data interpretation, analytical reporting, and case sign-offs, while adhering to laboratory turnaround times (TAT).
- Independently managed haematology operations for Saturday shifts over three years, processing routine samples and addressing any overflow weekday submissions.
- Experienced in providing interdepartmental support across specimen reception, cytology and biochemistry. In addition to peer training and onboarding support within the haematology section regarding safe sample processing, microscopy and safety standards.
- Capable in handling biohazardous samples to PC2 safety standards and quality control. Experience in haematology reagent preparation, pipette calibration and analyser troubleshooting to manufacturers standards.
Sales consultant
Flo & Frankie
12.2024 - 02.2025
- Seasonal part-time role in providing exceptional customer service through personalized assistance and an understanding of customers needs.
- Contributed to maintaining high store presentation standards and supported the store team and manager in driving overall sales success.
Sales consultant
Trenery / Country Road
11.2020 - 08.2021
- Higher Duties and keyholder responsibilities, included opening and closing procedures, processing refunds and exchanges, supervising team members, and resolving customer complaints with professionalism.
- Efficiently managed online order fulfilment and contributed to stock organisation and as well as monthly stock takes.
Sales consultant
Number One Shoes
08.2017 - 12.2019
- Senior sales team member, responsibilities in processing refunds and exchanges. Handling customer complaints and recommend relevant products.
- Experience in visual store merchandising, identifying flow of stock and replenish inventories.
Kitchen hand and Cashier
St Pierre's Sushi
01.2017 - 07.2017
- Front of house responsibilities, included multi-tasking payments, efficient customer service and food preparations.
- Prepared food and salads according to standardised recipes complying with food safety standards.
Education
Science diploma - Science and technology
Massey University
01.2025
Bachelor's degree - Science Zoology
Massey University
06.2021
Bachelor's Degree - Pre-veterinary School
Massey University
06.2017
NCEA Level 1, 2 and 3 - undefined
St Cuthbert's College
01.2016
Skills
- Strong experience with haematology analyser: Sysmex XN series
- Competent with data analysis programs: Microsoft office and R studio
- Adapts quickly to dynamic environments
- Capable in fostering positive relationships with customers and stakeholders
- Proficient in English and French communication
ENGAGEMENTS
- Kiwi & Reptile Monitoring – Motuihe Island, New Zealand.
Collected ecological data and conducted call surveys to monitor Little Spotted Kiwi and reptile populations as part of a seasonal conservation project. - Greencross Ashmore Clinic - Australia
Completed 40 hours of veterinary work experience, shadowing veterinarians and supporting clinic staff across medical, nursing, and front-desk operations.
ADDITIONAL INFORMATION
- PADI scuba diving license, 2024
- A passion for New Zealand’s native fauna and flora, a keen eye for endemic birds
- Hobbies include tennis, gym and tramping
Timeline
Sales consultant
Flo & Frankie
12.2024 - 02.2025
Haematology technician
Awanui veterinary
09.2021 - 03.2025
Sales consultant
Trenery / Country Road
11.2020 - 08.2021
Sales consultant
Number One Shoes
08.2017 - 12.2019
Kitchen hand and Cashier
St Pierre's Sushi
01.2017 - 07.2017
Bachelor's degree - Science Zoology
Massey University
NCEA Level 1, 2 and 3 - undefined
St Cuthbert's College
Science diploma - Science and technology
Massey University
Bachelor's Degree - Pre-veterinary School
Massey University
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