Brenda Honnor
New Plymouth,Huirangi
Summary
I am a Dairy Farmer/Owner with experience in most aspects of farming industry, I really enjoyed being the Parts Manager at AMT Taranaki Ltd and love working in the farming community, Im a problem solver and dont like letting people down if they come to me to buy a part that they need I wouldnt let them go until I found a solution for them. While I have been out of the Retail industry for a while now, I still regularly source parts for our dairy farm and our on farm Vintage Farm Museum.
I am skilled in customer service and problem-solving, I am a hard working and fit and healthy
I hold a current full drivers license
Overview
26
26
years of professional experience
Work History
Dairy Farmer/Owner
Self Employed
05.2011 - Current
- All aspects of Dairy Farming, main focus on Animal health and well being, record keeping and breeding program, calf rearing, ordering all farm products, farm machinery parts etc, Milk Harvesting, Farm machinery operation, all office work
- All aspects of Bull Beef Farming, my husband and I manage our families 2 x bull farms, we also breed 100 Pedigree Hereford cows and organise our Annual on farm Bull Sale in September which involves organising all advertising, buyer communications, trucking information, animal health and tagging, pairing of bulls, compiling a catalogue and organise our team of willing helpers. I have been involved in the Beef Farms all of my life.
Tractor Parts Manager
Agricultural Machinery Taranaki (AMT) Ltd
05.2001 - 05.2011
- Customer service - I was the receptionist/front of counter person, answered all telephone enquiries, handled all ordering systems, find the best prices, products for my customers, using the National Case IH data base and also numberous companies mainly around New Zealand and Australia but also overseas. I really loved this role.
- Conducted regular stock takes, ensuring stock levels were always at a adequate level
- Managed warranty claims
- Carried out all paperwork between Workshop & parts department.
- Increased efficiency in the parts department by implementing an improved inventory management system.
- Provided timely, insightful and accurate reports to upper management.
- Developed strong relationships with suppliers to negotiate better pricing, ultimately reducing costs for the company.
- I completed and passed my Automotive & Parts Assistant Apprenticeship 2004
Office Assistant/Parts Assistant/Cleaner
Farm Centre
11.1998 - 05.2001
- Carried out all office tasks, reception, telephone communications, emails, mail, filing, ordering office supplies, customer enquiries, banking transactions
- Learning about Tractors and farm machinery, ordering parts and workshop administration, communicating with customers in regards to parts needed, quotes and warranties
- Inwards goods - veryifing goods have arrived correctly according to orders, not damaged and sorting any issues if incorrect. Data entry of stock etc
- Outward goods - organising packaging of goods, contacting customers and couriers, delivering of goods if needed, invoicing once completed.
- Cleaning of all office areas, showroom and outdoor areas, toilets, keeping everything in a nice tidy condition
Education
No Degree -
New Plymouth Girls High School
New Plymouth12.1987
Skills
- Great animal-handling skills
- Customer Service
- Problem-solving abilities
- Product Knowledge
- Paperwork Processing
- Order Processing
- Administrative Support
- Data Collection
Timeline
Dairy Farmer/Owner
Self Employed
05.2011 - Current
Tractor Parts Manager
Agricultural Machinery Taranaki (AMT) Ltd
05.2001 - 05.2011
Office Assistant/Parts Assistant/Cleaner
Farm Centre
11.1998 - 05.2001
No Degree -
New Plymouth Girls High School
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