Brenda Lawson
Auckland
Summary
Dynamic Cleaning Supervisor at Te Whatu Ora, recognized for enhancing sanitation standards through innovative cleaning protocols. Expert in inventory management and staff training, fostering a customer service-focused environment. Proven ability to elevate team performance and ensure compliance with health and safety regulations, resulting in a more efficient and motivated workforce.
Professional with strong background in facility maintenance and team leadership. Successfully managed cleaning operations ensuring hygienic and safe environments. Known for collaborative approach and flexible to dynamic needs while consistently achieving results. Skilled in training staff, quality control, and resource management.
Experienced with team leadership, operational oversight, and quality control in cleaning environments. Utilizes effective communication and organizational skills to maintain cleanliness standards. Track record of implementing efficient cleaning processes and fostering cooperative team culture.
Overview
14
14
years of professional experience
Work History
Cleaning Supervisor
Te Whatu Ora
04.2011 - Current
- Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols.
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
Education
No Degree -
Skills
- Ordering cleaning supplies
- Health and safety compliance
- Customer service-focused
- Performance evaluation
- Staff scheduling
- Payroll administration
- Team coordination
- Clear communication
- Complaints handling
- Timekeeping
- Facility inspection
- Administrative oversight
- Staff training
- Facilities inspection
- Customer relations
- Staff forecasting
- Unit staffing
- Stock inventory management
- Employee training and development
- Policy enforcement
- Employee work scheduling
- Quality assessment
- Team guidance and motivation
- Problem-solving
- Safety Equipment
- Safety protocols
- Room inspection
- Work inspection
- Employee scheduling
Essential Leadership Course
This was an awesome course over four months at Middlemore Hospital. Learnt how people think and react to different situations. It taught me so much on work relationships and how to interact with people. I have put it into practice many times and it has worked. One thing that stood out for me is some people are extroverts and others are introverts hence why people think and act differently and see things in different ways. Makes me understand my team alot better and I have become a better person in myself to be a leader.
Timeline
Cleaning Supervisor - Te Whatu Ora
04.2011 - Current
Epsom Girls Grammar - No Degree,
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