Brenda Lawson
Auckland,New Zealand
Summary
Qualified Cleaning Supervisor with proven ability to manage and lead cleaning teams effectively. Demonstrated success in maintaining high standards of cleanliness and safety in diverse environments. Efficiently used attention to detail and problem-solving skills to address challenges and improve processes.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Cleaning Supervisor
Counties Manukau Te Whatu Ora
04.2011 - Current
- Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency.
- Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels.
- Conducted regular inspections of facilities to ensure consistent cleanliness levels, addressing any issues promptly.
- Addressed customer complaints promptly by investigating issues thoroughly and implementing corrective actions when necessary.
- Adapted quickly to changing client requirements or unexpected challenges by adjusting schedules as needed while maintaining quality standards.
- Assisted in hiring process by interviewing potential candidates and selecting top performers.
- Completed schedules, shift reports, and other business documentation.
- Communicated repair needs to maintenance staff.
- Implemented safety guidelines for staff members, reducing workplace accidents and promoting a safe working environment.
- Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation.
- Manage 14 staff.
- Responding to phone calls and emails daily.
Education
No Degree -
Epsom Girls Grammar
Epsom1987
Skills
- Health safety management
- Safe chemical handling
- Client engagement
- Effective planning
- Quality control expertise
- Consistent cleaning standards
- Management of cleaning supply inventory
- Customer service expertise
- Employee training
- Staff performance review
- Employee scheduling
- Payroll management
- Strong verbal and written communication
Certification
People Leader Essentials
People Leader Essentials
I really enjoyed this course. Understanding and working with personality type.
Know yourself to know others. I loved the extrovert and the introvert. Made me really understand that people think differently. Communication challenges and misunderstanding between people with opposite preferences.
Timeline
Cleaning Supervisor
Counties Manukau Te Whatu Ora
04.2011 - Current
No Degree -
Epsom Girls Grammar
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