Brenda Middleton
Hamilton,WKO
Summary
Experienced in delivering comprehensive care to patients, focusing on emotional support and daily living assistance. Successfully maintained cleanliness and adhered to infection control policies, ensuring compliance with health regulations. Guided less experienced staff in best practices, fostering a collaborative work environment that enhances patient care. Monitored patient conditions and communicated effectively with families regarding care plans, promoting transparency and understanding.
Overview
37
37
years of professional experience
Work History
Senior Health Care Assistant
Health care New Zealand
Hamilton , Waikato
06.2013 - 06.2021
- Maintained cleanliness of treatment rooms, equipment and supplies in order to ensure proper hygiene standards are met.
- Provided emotional support and assistance to patients and families during difficult times.
- Provided guidance and instruction to less experienced staff members on best practices within the department.
- Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
- Monitored fluid intake and output levels for accuracy reporting purposes.
- Prepared meals based on prescribed diets.
- Maintained a clean work environment while adhering to infection control policies and procedures.
- Provided emotional support to clients facing difficult life transitions.
- Communicated effectively with family members regarding client needs and care plans.
- Performed light housekeeping duties including laundry, vacuuming and dusting.
- Provided personal care and companionship to elderly patients in their homes.
- Instructed clients on how to use assistive devices such as canes, walkers, wheelchairs.
- Assisted with activities of daily living, such as bathing, dressing, grooming, and toileting.
- Assisted physical therapists with exercises designed to improve mobility and strength.
- Responded appropriately in emergency situations using established protocols.
- Supervised medication administration, personal hygiene, and other activities of daily living.
- Followed care plan and directions to administer medications.
Home Based Childcare
Barnardos
Hamilton , Waikato
06.2004 - 06.2011
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Identified needs of customers promptly and efficiently.
- Provided assistance to children with their daily routines and activities.
- Developed lesson plans that incorporate age-appropriate activities for pre-school aged children.
- Organized play areas, toys, and other learning materials to promote creative play.
- Encouraged positive behavior through modeling appropriate behaviors.
- Prepared snacks and meals for the children according to dietary guidelines.
- Read stories, sang songs, played games, and assisted in crafts with groups of children.
- Encouraged language development skills among students through conversations about everyday topics.
- Encouraged creativity through art, music, dramatic play and outdoor activities.
- Collaborated with parents and guardians regarding students' progress or behavioral issues.
- Ensured compliance with all relevant regulations pertaining to health, safety, nutrition, and hygiene standards.
- Attended staff meetings to discuss strategies for improving educational programs.
- Maintained daily records of activities, behaviors, meals, and naps.
- Maintained safe, clean and constantly supervised play environment.
Delicatessent Assistant
Foodtown supermarket
Hamilton , Hamilton
06.1984 - 06.1991
- Kept updated records of sales transactions for accurate bookkeeping purposes.
- Adhered to all health codes related to food storage, preparation and presentation.
- Ordered supplies from vendors to ensure adequate stock levels in the store.
- Assisted with unloading deliveries from vendors and stocking shelves accordingly.
- Maintained a positive attitude while working in a fast-paced environment.
- Greeted customers, answered questions and provided information on products.
- Performed daily opening and closing duties including setting up displays and cleaning counters.
- Monitored temperature control equipment to ensure freshness of food items.
- Monitored expiration dates of products to ensure quality control standards were met.
- Communicated effectively with coworkers to ensure smooth operations during peak hours.
- Maintained inventory of deli products such as meats, cheeses and condiments.
- Ensured that all areas of the store were clean and organized at all times.
- Weighed, measured and priced bulk items such as cheese, olives.
- Provided excellent customer service by promptly addressing any customer complaints or concerns.
- Stocked shelves with merchandise and rotated product for freshness.
- Trained new employees on proper food handling procedures and safety protocols.
- Sliced meats and cheeses and weighed deli items for customers.
Beautician
Ngaire pye sun and beauty
Waikato , Hamilton
06.1984 - 06.1986
- Developed strong relationships with clients through great customer service skills.
- Scheduled appointments for clients over the phone or online booking systems.
- Maintained cleanliness of salon equipment and supplies.
- Adhered strictly to safety protocols while performing treatments.
- Performed manicures and pedicures with precision and speed.
- Provided a variety of skin care treatments such as facials, waxing, bleaching and threading.
- Worked closely with other beauticians to discuss strategies for improving customer experience.
- Applied makeup professionally including special occasion looks such as weddings or proms.
- Displayed excellent communication skills while interacting with clients to ensure they were comfortable throughout the entire process.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
Education
Some College (No Degree) -
Hamilton Girls High
Hamilton Skills
With my healthcare career, I have study and achieved my level 1, 2 and 3 in health care and wellness and have done other courses relevant to each client's needs eg peg feeding host operating medications administering and recording etc
- Patient care
- Medication administration
- Infection control
- Emergency response
- Assistive device training
- Care plan implementation
- Effective communication
- Team leadership
- Emotional support
- Daily living assistance
- Time management
- Record keeping
- Nutrition planning
- Rehabilitation assistance
- Healthcare documentation
- Palliative care
- Elderly care expertise
- Dementia care
- Chronic disease management
- Mobility assistance
- Respiratory equipment training
- Administering medications
- Empathy and understanding
- Companionship and emotional support
- Family communication
- Meal preparation
- Bed preparation
References
Gina Rietama
+64273307482
Mikki Brewster
+64272606028
Andrew Peck
+64 27 265 9279
Timeline
Senior Health Care Assistant
Health care New Zealand
06.2013 - 06.2021
Home Based Childcare
Barnardos
06.2004 - 06.2011
Delicatessent Assistant
Foodtown supermarket
06.1984 - 06.1991
Beautician
Ngaire pye sun and beauty
06.1984 - 06.1986
Some College (No Degree) -
Hamilton Girls High