Brendon Walker
Taranaki,Inglewood
Summary
Results-driven and dependable Team Leader with over 15 years of experience in the timber industry, specializing in, team coordination, and optimization. Adept at leading teams, ensuring efficient workflow, and maintaining a safe, productive work environment. Additionally, brings valuable customer service experience from the hospitality industry, offering excellent communication and problem-solving skills. Strong leader with a focus on achieving operational goals while fostering teamwork and maintaining a high standard of safety and quality.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Team Leader
Taranaki pine
11.2009 - Current
- Lead and coordinate a team of 8 workers in daily timber production activities, ensuring high levels of productivity and quality standards
- Process, Timber from raw material intake to finished product output, ensuring timely completion of tasks while minimizing waste and downtime
- Help Conduct regular equipment maintenance checks and troubleshooting to prevent machinery malfunctions and minimize disruptions to operations
- Responsible for training new team members on machinery operation, safety procedures, and production standards
- Collaborate with other departments to optimize production schedules and resolve operational issues quickly
- Track team performance metrics and provide feedback, ensuring continuous improvement and skill development among staff
- Key Achievements: Promoted to team leader In all departments that I have worked in
Hospitality Worker
Bella Vita
05.2005 - 02.2009
- Worked as a front-line team member in a restaurant environment, Taking reservations cashing up and ensuring a positive customer experience
- Delivered exceptional service during peak hours, handling customer complaints and resolving issues in a professional and timely manner
- Worked as a sou chef in the kitchen
- Provided training to new hospitality staff on customer service protocols and operational procedures
- Key Achievements: Consistently received high Customer satisfaction ratings, contributing to the average review score
- Promoted to senior team member after months due to exceptional customer service and leadership potential
Education
NCEA level2 -
SpotsWood College
Skills
- Team Leadership
- Timber Milling Operations (optimization/Planning)
- Quality Control & Testing of timber
- Customer Service (Hospitality)
- Problem-Solving
- Process Improvement
- Training & Development
Certification
Forklift Operation Certification
References
Available upon request.
Timeline
Team Leader
Taranaki pine
11.2009 - Current
Hospitality Worker
Bella Vita
05.2005 - 02.2009
NCEA level2 -
SpotsWood College
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