Brendon Whare
Rotorua,BOP
Summary
Dedicated, hardworking, and proven multitasking abilities. Committed to maintaining excellent results.
Overview
13
13
years of professional experience
Work History
Customer Service Representative
D & L Investment's LTD
05.2023 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Updated account information to maintain customer records.
- Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
Fish Factory
Te Arawa Fisheries
02.2021 - 04.2021
- Checked food goods for quality to remove unwanted items and pack fresh goods.
Firewood Stacker
Blazing Wood
09.2011 - 11.2011
- packed wood onto pallets.
Kiwifruit Packer
East Pack
01.2011 - 03.2011
- Checked food goods for quality to remove unwanted items and pack fresh goods.
- Counted items to verify accuracy of orders.
- Loaded items onto conveyor belts and pallets.
Education
No Degree -
Western Heights High School
Rotorua, NZSkills
- Customer Service
- Problem-Solving Abilities
- Store Maintenance
- Account Updating
- Stock Rotation
- Teamwork Abilities
Timeline
Customer Service Representative
D & L Investment's LTD
05.2023 - Current
Fish Factory
Te Arawa Fisheries
02.2021 - 04.2021
Firewood Stacker
Blazing Wood
09.2011 - 11.2011
Kiwifruit Packer
East Pack
01.2011 - 03.2011
No Degree -
Western Heights High School