Summary
Overview
Work History
Education
Skills
Timeline
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Brendon Whare

Pukehangi,BOP

Summary

Results-driven professional skilled in customer service, team collaboration, and employee training. Proven ability to resolve conflicts and mentor new hires, contributing to improved team performance and customer satisfaction.

Overview

15
15
years of professional experience

Work History

Customer Service Representative

Mobil
, Rotorua
03.2024 - Current
  • Executed daily tasks with accuracy and efficiency to support overall operations.
  • Promoted high customer satisfaction by resolving problems with friendly service.
  • Handled customer requests and resolved inquiries to enhance satisfaction.
  • Executed regular maintenance tasks to prevent equipment failures.
  • Worked successfully with coworkers to accomplish goals and address issues related to our products and services.
  • Mentored new hires to improve onboarding experience and team integration.

Customer Service Representative

D & L Investment's LTD
, kawerau
05.2023 - 01.2024
  • Enhanced customer satisfaction by addressing concerns and providing accurate information.
  • Assisted customers in navigating company website and placing online orders, improving overall user experience.
  • Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
  • Updated account information to maintain customer records.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply
  • Maintained clean and orderly workspace by mopping floors, emptying trash cans, and wiping surfaces.

Fish Factory

Te Arawa Fisheries
, Tauranga
02.2021 - 04.2021
  • Inspected food goods for quality and removed unwanted items while packing fresh goods.

Firewood Stacker

Blazing Wood
, Rotorua
09.2011 - 11.2012
  • Executed safety protocols to ensure safe equipment operation.
  • Assisted in loading and unloading trucks to maintain workflow efficiency.
  • Stacked wood onto pallets for streamlined transport within facility.

Kiwifruit Packer

East Pack
, Te Puke
01.2011 - 04.2011
  • Packed kiwifruit for distribution according to quality standards.
  • Collaborated with team members to optimize packing processes.
  • Adhered to strict food safety regulations while packaging products.
  • Inspected fruit for defects and removed substandard products.

Education

Some College (No Degree) -

Western Heights High School
Rotorua, NZ
04-2026

Skills

  • Customer service
  • Team collaboration
  • Conflict resolution
  • Employee training
  • Time management
  • Problem solving
  • Data entry
  • Inventory management
  • Multitasking and organization
  • Adaptability
  • Complaint resolution

Timeline

Customer Service Representative

Mobil
03.2024 - Current

Customer Service Representative

D & L Investment's LTD
05.2023 - 01.2024

Fish Factory

Te Arawa Fisheries
02.2021 - 04.2021

Firewood Stacker

Blazing Wood
09.2011 - 11.2012

Kiwifruit Packer

East Pack
01.2011 - 04.2011

Some College (No Degree) -

Western Heights High School
Brendon Whare