Brett Dennis
Te Kauwhata
Summary
Highly experienced club and facility management professional with a proven track record in membership growth, event planning, financial oversight, and team leadership. Extensive experience in New Zealand and the UK, successfully managing sports clubs, hospitality venues, and franchise businesses. Excel in strategic planning, budgeting, staff management, and customer engagement. Recognized for developing strong community partnerships, securing sponsorships, and enhancing club operations. Thrive in dynamic environments to drive growth, improve member experiences, and optimize financial performance. Seeking the Club Manager role at Pukekohe Cosmopolitan Club to bring leadership, financial expertise, and passion for community engagement. Experienced in national business operations, strategic planning, and growth initiatives. Utilize market analysis and client relationship management to drive business performance. Track record of leading cross-functional teams to achieve business objectives.
Overview
17
17
years of professional experience
Work History
National Business Manager
Hire A Hubby (Green Acres Franchise Group)
03.2022 - Current
- Business advisor to 50+ franchisees, providing coaching in financial management, marketing, and customer service
- Led budgeting, strategic planning, and cost-saving initiatives to drive profitability
- Organized regional and national conferences to enhance business growth strategies
- Achievements: FRANs National Business Manager of the Year (2019 & 2022)
- Improved customer service and marketing performance across the franchise network
Franchise Business Manager
Green Acres Franchise Group
01.2017 - 03.2022
- Provided business coaching, financial oversight, and operational support to 60+ franchisees
- Led marketing, budgeting, and customer engagement strategies, driving business growth
- Ensured health & safety compliance and best business practices
- Achievements: Green Acres Business Manager of the Year (2019 & 2020)
- Successfully improved franchise profitability through financial management training
Owner/Operator
Green Acres Franchise Ltd
08.2011 - 01.2018
- Scaled business from $400 per week to $5,000 per week revenue
- Managed 230+ regular customers, maintaining high retention and service quality
- Developed commercial service contracts, increasing business sustainability
National Squash Director
Squash New Zealand
01.2011 - 07.2011
- Oversaw national tournament organization, player development, and club engagement
- Managed athlete contracts, funding applications, and stakeholder relations
- Coordinated umpire management and national team travel logistics
Club Manager
Royal Oak Racquets Club
09.2008 - 01.2011
- Increased club membership from 412 to 857 members within two years, leading to recognition as Club of the Year (2009) and finalist (2010)
- Managed club operations, financial oversight, and staff leadership, ensuring smooth day-to-day running
- Developed community engagement strategies, driving participation and securing sponsorships
- Led the club's event planning and execution, including tournaments and social events
- Secured grants and sponsorships, ensuring sustainable financial growth
- Recognized as Club Administrator of the Year (2009 & 2010) for outstanding management
Education
BSc - Sport & Exercise Science
BTEC Diploma - Leisure Services
Skills
- Facility Operations Management
- Membership Development
- Event Management Expertise
- Budget Management
- Grant Funding Acquisition
- Team Leadership
- Customer Engagement
- Health Compliance Expertise
- Sales management
- Logistics management
- Human resources management
- Customer service
- Problem-solving
Education And Certifications
- BSc in Sport & Exercise Science (2nd Class Honours)
- HND in Sport & Exercise Science (1st Class)
- BTEC Diploma in Leisure Services (Distinction)
- Health & Safety, COSHH, Food Hygiene Certified
- WorkSafe - Leadership in Safety & H&S Representative
- Coaching Certifications in Football, Hockey, Basketball, Squash, Netball, & Cricket
Timeline
National Business Manager
Hire A Hubby (Green Acres Franchise Group)
03.2022 - Current
Franchise Business Manager
Green Acres Franchise Group
01.2017 - 03.2022
Owner/Operator
Green Acres Franchise Ltd
08.2011 - 01.2018
National Squash Director
Squash New Zealand
01.2011 - 07.2011
Club Manager
Royal Oak Racquets Club
09.2008 - 01.2011
BTEC Diploma - Leisure Services
BSc - Sport & Exercise Science
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