Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
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Brian KONG

Auckland,AUK

Summary

Dynamic Restaurant Manager with a proven track record at The Best Pork Hog, excelling in customer engagement and staff management. Leveraged expertise in POS systems to enhance operational efficiency while fostering a culture of feedback and continuous improvement. Passionate about delivering exceptional service and mentoring team members for success.

Overview

10
10
years of professional experience

Work History

Restaurant Manager

The Best Pork Hog
07.2024 - 03.2025
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Carefully interviewed, selected, trained, and supervised staff.
  • Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Reconciled cash and credit card transactions to maintain accurate records.

Platoon Leader

Korean Army
03.2015 - 06.2024
  • Collaborated with intelligence specialists to develop accurate threat assessments for upcoming missions.
  • Expedited decision-making process in high-pressure situations by maintaining situational awareness and exercising sound judgment under fire.
  • Developed junior leaders by providing mentorship, guidance, and constructive feedback on their progress.

Education

Bachelor of Security Management

Yong-in University
Yong-in
11-2019

Skills

  • Customer engagement
  • Staff management
  • Point of sale (POS) system operation
  • Passion for customer satisfaction

Languages

Korean
Full Professional

Interests

cooking

Timeline

Restaurant Manager

The Best Pork Hog
07.2024 - 03.2025

Platoon Leader

Korean Army
03.2015 - 06.2024

Bachelor of Security Management

Yong-in University

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Brian KONG