Summary
Overview
Work History
Education
Skills
Timeline
Generic

BRIAN MCCLURG

Auckland

Summary

Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Adept at negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.

Overview

17
17
years of professional experience

Work History

Sales/Inventory Specialist

Auto Pacific
03.2023 - Current
  • Enhanced inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
  • Performed data entry and completed proper paperwork.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed key account relationships, ensuring client satisfaction through prompt issue resolution and proactive communication.
  • Collaborated with cross-functional teams for more effective communication and coordination of sales initiatives.

Sales Account Manager

Bidfood
04.2020 - 12.2022
  • Led new business development efforts to drive revenue growth
  • Delivered product presentations and training to enhance team and client knowledge
  • Utilising CRM for sales analysis and customer growth and opportunities
  • Develop call cycle to ensure customer visits
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Maintained high client retention rate by providing exceptional customer service and anticipating client needs.
  • Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.

Category Sales Manager

Bidfood
04.2018 - 12.2019
  • Managed purchasing and stock control to optimize category sales
  • Expanded the category’s market share through strategic initiatives
  • Developed strong relationships with key accounts, resulting in long-term partnerships and increased revenue.
  • Cultivated strong relationships with key customers and national clients
  • Analyzed market trends to identify new growth opportunities for the business.
  • Conducted product training/demonstrations to educate clients and internal teams

Territory Account Manager

Bidfood
03.2016 - 01.2018
  • Managed and expanded a customer base of 250 clients
  • Led new business development to identify and secure opportunities
  • Effectively managed time and resources to meet sales targets
  • Tracked sales performance metrics regularly, adjusting strategies as necessary to meet or exceed targets.
  • Achieved sales quotas consistently through strategic planning and effective customer relationship management.
  • Developed and presented talks on available products and services that could meet current business needs.

Territory Account Manager

Gilmours
01.2012 - 01.2016
  • Call cycle and CRM experience
  • Implemented promotions and marketing campaigns to increase territory sales and brand awareness.
  • Delivered engaging presentations demonstrating product features and benefits that resonate with clients'' unique requirements.
  • Managed multiple accounts simultaneously while maintaining a high level of responsiveness to client inquiries and concerns.
  • Expanded client base by identifying and targeting prospective customers within the assigned territory.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.

Self-Employed Catering Business Owner

Self Employed
01.2008 - 01.2012
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Established strong customer relationships through excellent communication and attentive service.
  • Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
  • Trained and motivated employees to perform daily business functions.
  • Conducted market research to inform product development decisions and identify potential growth areas.
  • Led company through successful rebranding initiative, refreshing image and attracting broader customer base.

Education

High School Diploma -

Bournemouth And Poole College
England, UK
01-1992

GED -

London Catering School
England, UK
03-1995

Skills

  • Customer relationship management (CRM)
  • Cross-functional team collaboration
  • Customer service focused
  • Overcoming/ Issue objections
  • Excellent written and communications
  • Sales strategy development
  • Client relationship building
  • Lead prospecting
  • Upselling and consultative selling
  • Hardworking and trustworthy professional

Timeline

Sales/Inventory Specialist

Auto Pacific
03.2023 - Current

Sales Account Manager

Bidfood
04.2020 - 12.2022

Category Sales Manager

Bidfood
04.2018 - 12.2019

Territory Account Manager

Bidfood
03.2016 - 01.2018

Territory Account Manager

Gilmours
01.2012 - 01.2016

Self-Employed Catering Business Owner

Self Employed
01.2008 - 01.2012

High School Diploma -

Bournemouth And Poole College

GED -

London Catering School
BRIAN MCCLURG