Briana Head
Porirua
Summary
Friendly and upbeat Beautician who has recently graduated both Makeup Artistry and Beauty Therapy. Eager to explore the beauty industry and its hardworking mentality. Dedicated to satisfying clients and gaining repeat business. Excellent communication, interpersonal and conflict resolution skills for the best quality customer service. Familiar with managing schedules, restocking supplies and sterilizing equipment. Personable and outgoing individual with dedication to reliability and organization.
Overview
3
3
years of professional experience
Work History
Beautician
Client Days - Te Auaha
06.2023 - 10.2023
- Enhanced client satisfaction by providing personalized beauty consultations and recommending suitable treatments.
- Performed various beauty treatments for improved skin health, including facials, lymphatic drainage, and massage.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Answered phone calls and emails to schedule client appointments.
- Maintained regular client list and successfully handled walk-in customers.
Retail Sales Associate
Coastline Vapes
02.2020 - 11.2020
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
Processing Officer
NZ Post
02.2020 - 08.2020
- Enhanced processing efficiency by streamlining workflows and implementing best practices.
- Reduced processing errors by conducting thorough quality checks and data validation.
- Collaborated with team members to achieve shared objectives and meet tight deadlines.
- Achieved high levels of customer satisfaction due to timely resolutions of any issues encountered during the processing phase.
Before and After-School Care Assistant
Safe Kids In Daily Supervision
04.2018 - 07.2019
- Enhanced student safety by diligently supervising before and after-school activities.
- Supported academic growth by providing homework assistance and tutoring in various subjects.
- Fostered a positive environment for students with engaging games and interactive activities.
- Ensured timely arrival and departure of students by efficiently managing transportation logistics.
Market Research Analyst
Curia Market Research
02.2016 - 01.2017
- Enhanced market intelligence by conducting thorough research and analysis of industry trends.
- Streamlined data collection processes by implementing efficient survey methodologies.
- Created and managed database of information gathered from research.
Education
NCEA Level 4 - Beauty Therapy
Te Auaha
Wellington, NZ2023
NCEA Level 3 - Make-Up Artistry
Te Auaha
Wellington, NZ2022
NCEA Level 3 -
Wellington Girls' College
Wellington, NZ2017
NCEA Level 2 -
Wellington Girls' College
Wellington, NZ2016
NCEA Level 1 -
Newlands College
Newlands, WGN2015
Skills
- Sterilization requirements
- Massage Techniques
- Waxing services
- Client consultation
- Makeup knowledge
- Skin analysis competency
- Brow Shaping Expert
- Facials and makeup applications
- Anatomy
- Vibrant and energetic individual, friendly and approachable
- Excellent communications skills, both oral and written
- Excellent prioritizing and organizational skills
Accomplishments
- 2023- Top Student, Beauty Therapy
- 2022- Top Student, Makeup Artistry
- 2010- Newlands Primary School Board of Trustees Award In Recognition of Excellence for Citizenship.
- 2010 - Newlands Primary School National Young Leaders Day Certificate of Participation in the 2010 National Young Leaders Day.
- 2007, 2008, 2009,2010 - Royal Academy of Dance distinction award.
Timeline
Beautician
Client Days - Te Auaha
06.2023 - 10.2023
Retail Sales Associate
Coastline Vapes
02.2020 - 11.2020
Processing Officer
NZ Post
02.2020 - 08.2020
Before and After-School Care Assistant
Safe Kids In Daily Supervision
04.2018 - 07.2019
Market Research Analyst
Curia Market Research
02.2016 - 01.2017
NCEA Level 4 - Beauty Therapy
Te Auaha
NCEA Level 3 - Make-Up Artistry
Te Auaha
NCEA Level 3 -
Wellington Girls' College
NCEA Level 2 -
Wellington Girls' College
NCEA Level 1 -
Newlands College
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